Tracy Adamsukin

Wilkins Hyundai responded

That is incorrect. We installed the complete Hyundai engine that was supplied to us, and the installation was performed properly. We attempted to show and you refused to understand that the only leak present was from the oil pressure switch. That component is not covered, as your vehicle is over 100,000 miles. This issue is unrelated to the engine installation. Steve Foresta Operations Manager

Zakk507 responded

Your diagnosis is both incomplete and incorrect. The oil pressure switch is not the source of the oil leak. The oil housing had TWO wrong-sized bolts (of four total) installed when the engine was replaced, resulting in stripped threads in the engine block, which is now causing a leak. Had your technician actually done a thorough and proper inspection, he would have found that. Now the dealership is refusing to own up to their mistake and correct the problem.

Zakk507 responded

Your synopsis is incorrect. If the installation of the engine and related parts was done properly there would not be an oil leak at this time, only 25000 miles into a brand new engine. You are still claiming the oil pressure switch is the source of the leak, which is also incorrect. The leak is due to the incorrect oil housing bolts that were installed and stripped the threads in the engine block. That WAS done when the engine was put together, at 85000 miles and 15 months before the warranty expired, when the original engine failed. I understand it’s difficult to admit your mechanic made an error but you should do the right thing and correct your mistake. You are making your dealership and the Hyundai brand look bad, as well as unprofessional.