Tracy Backley
Tracy Backley at Bennett INFINITI of Wilkes Barre
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Tracy Backley

Customer Service Manager

Bennett INFINITI of Wilkes Barre

1060 Hwy 315
Wilkes Barre, PA 18702

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3 Reviews
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3 Reviews

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3 Reviews of Tracy Backley

June 25, 2021

Dealership Rating
Employee Rating

Service department is horrible. They fire their service manager every few months. They always try to upsell. Put the wrong oil in my QX 80. More

by Ramsey
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kristen Bennett, Donny Lulewicz , Rick Edwards, Paul Green, Nick Rizzo, Travis Smith, Tracey Waters, Brandon Williams, James Zendarski

November 10, 2015

Dealership Rating

Friendly and knowledgeable staff If you are looking for service to go above and beyond, then Bennett Infiniti is the place to go! You can tell that this dealership sincerely cares abo More

by GHalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Edwards, Nick Rizzo, Michael Colaneri

Nov 11, 2015

Bennett INFINITI of Wilkes Barre responded

Thank you for taking the time to share your thoughts with us. We sincerely appreciate your very positive feedback regarding your buying experience. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Rick and Nick and the team went above and beyond for you; it is an example of their daily dedication and professionalism. Thank you again for your recommendation and we look forward to the honor of serving you for many years to come. Sincerely, Sales and Service Team, Bennett Infiniti Wilkes-Barre

November 04, 2015

Dealership Rating

Personal, Professional service ..! NO buyers remorse! The staff at Bennett were very professional, friendly and informative. The dealership is very clean and inviting. I would definitely buy from Benne More

by MiFulmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Edwards, Nick Rizzo, Jeffery Sullivan

Nov 05, 2015

Bennett INFINITI of Wilkes Barre responded

Thank you for leaving this remarkable feedback and taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We appreciate your comments and are happy to hear that our team was able to put you in the perfect Jeep for you! Great to hear you have no regrets!! Thank you for choosing Bennett Infiniti and we look forward to serving you with any future vehicle needs.

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