Tracy Cataract | Page 10
Service Advisor
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
Dealership Experience
11 yrs
Industry Experience
22 yrs, 3 mos
Languages Spoken
English
332 Reviews
Write a Review332 Reviews of Tracy Cataract
August 08, 2022
In & out quickly. Front desk and service staff was super friendly and helpful. Nice waiting room! My Jeep got a clean bill of health meaning they didn’t find someth Front desk and service staff was super friendly and helpful. Nice waiting room! My Jeep got a clean bill of health meaning they didn’t find something just to find something. They seem very trustworthy! More
Other Employees Tagged: Mackenzie Smebak
August 05, 2022
McKinsey and your parts and service mechanics staff are superd and go out of their way to make all encounters at the dealership friendly and complete. You certainly are the best. superd and go out of their way to make all encounters at the dealership friendly and complete. You certainly are the best. More
Other Employees Tagged: Mackenzie Smebak , Bill Bush
August 04, 2022
I was in two weeks ago for oil change and tire rotation. Brake assessment at that time said rear brakes were "yellow". As I'm leaving on a long road trip with the Jeep, I made a service appointment for rear Brake assessment at that time said rear brakes were "yellow". As I'm leaving on a long road trip with the Jeep, I made a service appointment for rear brake pad replacement and explained that I was in two weeks prior, "yellow" brakes, etc. They called and said I didn't need brake pads, that noise was due to trim in the rear wheel wells - I confirmed it was non critical, not causing damage, declined trim replacement. I agreed to replacement of lug studs. But was charged $100 for brake diagnosis, which I did not need - rear brakes are yellow now, just like they were 2 weeks ago. I won't be back for service or to purchase my next Jeep. More
August 02, 2022
Was in for a oil change and everyone was very helpful. In and out real quick. In and out real quick. More
Other Employees Tagged: Mackenzie Smebak , Bill Bush
August 01, 2022
Friendly staff. I scheduled an appointment to replace a bad tail light/brake light but the mechanics couldn’t find the problem… they replaced a different bulb which I scheduled an appointment to replace a bad tail light/brake light but the mechanics couldn’t find the problem… they replaced a different bulb which didn’t fix the problem. More
August 01, 2022
Staff is always friendly, inviting, and extremely easy to work with. Happy I bought my truck there and will continue to get it serviced there. work with. Happy I bought my truck there and will continue to get it serviced there. More
Other Employees Tagged: Mackenzie Smebak , Bill Bush
August 01, 2022
Excellent Customer Service in Service along with above & beyond exchanges while jeep was on site. Such a great team you have in Hudson ~ will be driving an hour for maintance & the superior service!!! Tha beyond exchanges while jeep was on site. Such a great team you have in Hudson ~ will be driving an hour for maintance & the superior service!!! Thank you! More
Other Employees Tagged: And Summer ~ 5 stars!!!
July 29, 2022
They provided quick, honest service and a nice waiting area during my time there. Thank you area during my time there. Thank you More
Other Employees Tagged: Mackenzie Smebak , Bill Bush
July 28, 2022
Came in for oil change and got in and out fast. I think car was washed,too Asked to have inside windshield washed, but that didn't happen. Would be nice to do that for elderly people that can't r I think car was washed,too Asked to have inside windshield washed, but that didn't happen. Would be nice to do that for elderly people that can't raise their arms up enough to do that. Just a suggestion!!. More
Other Employees Tagged: Mackenzie Smebak , Bill Bush
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