Tracy Cataract | Page 6

I found the service department to be friendly and helpful. Scheduling was simple and I was in and out in less than an hour. helpful. Scheduling was simple and I was in and out in less than an hour. More

by steven.j.stocker Verified Customer Verified Customer

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I would give a 5-star, as I was scheduled for an oil change only. However, they opted to let 5 pounds of air out of each tire without checking actual tires to see the inflation pressure was not the same change only. However, they opted to let 5 pounds of air out of each tire without checking actual tires to see the inflation pressure was not the same as the door sticker from the tires that came standard on the vehicle. I had to find a station with air and reinflate alll 4 tires. Frustrating… More

by makelly68 Verified Customer Verified Customer

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Check-in was quick and easy; the work was completed in a timely manner. I left with a shiny, clean vehicle. timely manner. I left with a shiny, clean vehicle. More

by ELLENS Verified Customer Verified Customer

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There was some discrepancy in my bill for an oil change. As I compared this bill to my last 2 oil change invoices (same vehicle) there were 3 different choices and different records of what was done. Howe As I compared this bill to my last 2 oil change invoices (same vehicle) there were 3 different choices and different records of what was done. However - each time I simply requested the same service - an oil change. The service writer tried to explain the differences in the bill away by using price increases as the cause - but the price increases were nominal. She didn't really seem to be able to explain the price differences clearly. Comparing previous invoices to current invoice on my own seems to indicate that I was charged extra labor costs for inspection work that would have been done previously without the extra labor charge. The other problem I noticed after I was driving away. The invoice references that the next oil change should be in 400 miles, however the sticker in my windshield references the next service in 3000 miles. This seems to be either a careless mistake, or unfortunately, a shady practice of getting people in sooner than needed for service. By the time I noticed it, it was too late to be worth my time to go back and ask for clarification. More

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Great experience! My service started right at my scheduled time and was completed quickly. No complaints at all! My service started right at my scheduled time and was completed quickly. No complaints at all! More

by RICHANDKARENLLOYD Verified Customer Verified Customer

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The service staff worked to expedite my parts and helped with my rental car. They were great to work with! with my rental car. They were great to work with! More

by KUCHENM Verified Customer Verified Customer

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Very efficient service writers. My recall was completed in less than an hour. Free, coffee, and popcorn while I waited. My recall was completed in less than an hour. Free, coffee, and popcorn while I waited. More

by jnmeade Verified Customer Verified Customer

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It is always a great experience with the Hudson team, they are all very knowledgeable and very friendly! they are all very knowledgeable and very friendly! More

by KAREN.YOUNG Verified Customer Verified Customer

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Great people, timely service, excellent dealership culture . The investment is welcoming and very customer oriented. I will recommend this dealership every day! culture . The investment is welcoming and very customer oriented. I will recommend this dealership every day! More

by bgrosevalley Verified Customer Verified Customer

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Was fast, didn't force unnecessary repairs. Seemed to find the problem right away due to the years of experience of the mechanic. Thank you Seemed to find the problem right away due to the years of experience of the mechanic. Thank you More

by mickturdo Verified Customer Verified Customer

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