Tracy Newton | Page 2
Customer Relations Manager
Ted Russell Nissan
8565 Kingston Pike
Knoxville, TN 37919
21 Reviews
Write a Review21 Reviews of Tracy Newton
May 02, 2013
Ted Russell Nissan was great to work with. They did everything they could to not only give me the best deal possible, but get me exactly what I wanted. I fear I may have been a little difficult for the everything they could to not only give me the best deal possible, but get me exactly what I wanted. I fear I may have been a little difficult for them, but they did a great job and I would recommend them to my friends and family. More
Other Employees Tagged: Gerald Anderson , Leah Anderson, Anita Humpreys
April 24, 2013
This place has been beyond helpful, my second purchase of a brand new Nissan and I wouldn't go anywhere else. This place is just amazing! a brand new Nissan and I wouldn't go anywhere else. This place is just amazing! More
Other Employees Tagged: Mehmet Ecirli, Gary Nolan
April 23, 2013
They were all very nice. I have bought new cars several times and it has always been a struggle. It went very smoothly this time and I will check there first the next time I need to buy a car.. times and it has always been a struggle. It went very smoothly this time and I will check there first the next time I need to buy a car.. More
Other Employees Tagged: Austin Hill, Gary Nolan
April 11, 2013
RJ was great to work, very helpful and quick to respond to questions. When the deal was being signed, the Juke I picked out was being picked up at another dealership and they found out at the last minute to questions. When the deal was being signed, the Juke I picked out was being picked up at another dealership and they found out at the last minute that it had more options than I wanted. By working the numbers and interest rate, Anita absolutely sealed the deal for me and went the extra mile to make sure I was happy. Kudos to her saving the day! Good people at Ted Russell Nissan. More
Other Employees Tagged: Robert "R.J." Giannini, Anita Humpreys
April 10, 2013
The sales team, business manager and customer care were all very nice to deal with. The price and no hassle sales made the experience enjoyable. all very nice to deal with. The price and no hassle sales made the experience enjoyable. More
Other Employees Tagged: Freddie Faulk, Anita Humpreys
April 05, 2013
We just purchased a new frontier from Ted Russell Nissan and it was a great experience. The staff was friendly and helpful. We highly recommend this dealership for all car buyers. and it was a great experience. The staff was friendly and helpful. We highly recommend this dealership for all car buyers. More
Other Employees Tagged: Austin Hill, Gary Nolan
March 28, 2013
I bought my first new truck here 7 years ago and was bring it in for service. I had no intentions of purchasing a new vehicle, when I saw the 2012 Xterra. Mr. Austin Hill was the first one to offer hel bring it in for service. I had no intentions of purchasing a new vehicle, when I saw the 2012 Xterra. Mr. Austin Hill was the first one to offer help and we assured him we were just looking. He wasnt pushy or overbearing and was very knowledgeable of the vehicle. It was very intriguing but I really didnt want a new SUV. Aunstin was very helpful and didnt try and force us, just gave us a card and thanked us for coming. The next day we showed up to purchase the SUV even tho Aunstin was busy he introduced us to Mr. Emmanuel Fredderick, who also was very knowledgeable of the Xterra. He listened to what we had to say and really cared about what we wanted. Emmanuel and Aunstin worked very well together in trying to make sure we were comfortable while we waited. The teamwork was very impressive. I am very pleased with the work and dedication both guys had in helping me purchase my new Xterra. I would recommend anyone who was interested in a new vehicle to go visit Ted Russell Nissan and ask for Austin or Emmanuel. Sincerely Tracy Stafford. More
Other Employees Tagged: Austin Hill
March 22, 2013
I was looking for a specific model & color in my price range and Mehmet went beyond 100% to meet our needs. Most friendly, helpful & professional of the three dealers I contacted. price range and Mehmet went beyond 100% to meet our needs. Most friendly, helpful & professional of the three dealers I contacted. More
Other Employees Tagged: Mehmet Ecirli
March 21, 2013
Tracy went above and beyond in attempting to resolve my issue. She repeatedly called others involved and called me back on a timely basis.. She is a great asset for the dealership. issue. She repeatedly called others involved and called me back on a timely basis.. She is a great asset for the dealership. More
March 20, 2013
I brought my 2004 Altima into the service department at Ted Russell Nissan because of a major electrical problem. Shannon in service was very helpful and honest in evaluating the problem and estimating re Ted Russell Nissan because of a major electrical problem. Shannon in service was very helpful and honest in evaluating the problem and estimating repair costs. While waiting on the repair estimate, I began talking with Mehmet about possibly buying another vehicle. Mehmet was very patient and helpful and talked me through various options. I decided to purchase a new 2013 Altima. Anita then helped me through the financing process and was again very straight forward and gave me an honest break down of my options. After completing the paperwork Tracy took me out to my new vehicle and went through the operating features. Throughout the usually stressful process of buying a new car, the Ted Russell team did their best to make me feel relaxed, non-pressured, and truly seemed anxious to help me make the best decisions. This was the first vehicle I purchased from the Ted Russell family of dealerships, but it certainly won't be the last. Congratulations to Mr. Russell for putting together such an excellent all-around team. More
Other Employees Tagged: Shannon Casey, Mehmet Ecirli, Anita Humpreys

