Travis Black
Travis Black at Shottenkirk Chevrolet

Travis Black | Page 5

GM

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.8
57 Reviews
4.8

57 Reviews

Write a Review

Dealership Experience

2 yrs, 10 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

57 Reviews of Travis Black

October 12, 2022

Dealership Rating
Employee Rating

Upfront added costs for “protection package” and then tried to upswell me another $4500 non-warranty covered items “protection” at loan closing. Loan lady got upset with me when I told her absolutely not More

by benjaminandersen5506
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 16, 2022

Shottenkirk Chevrolet responded

Benjamin, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Oct 16, 2022

benjaminandersen5506 responded

Sure, but I won’t hold my breath for anyone to call given the lack customer service I already experienced…..I guess we shall see

October 06, 2022

Dealership Rating
Employee Rating

I appreciate that they are active in the local community. They had the inventory in stock that I was looking for. Transparent and honest communication More

by Eric.kress
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alen Bahic , Travis the salesperson. 5 stars

Oct 06, 2022

Shottenkirk Chevrolet responded

Thank you, Eric! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 17, 2022

Dealership Rating
Employee Rating

Very clean and wonderful people working there Alesha is my go to girl for any maintenance needed done. Dave Balka and Boomer Benning are excellent salesman. Sydney is excellent also for getting everything More

by DIGITAL.SHUTTERBUG.BR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Sydney Hinders , Boomer Benning, Alicia Scott, Coltan Straker, Mindy Yingst

Sep 18, 2022

Shottenkirk Chevrolet responded

Congratulations on your new vehicle! We are so glad that Dave, Sydney, and Boomer had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your 4th new vehicle, and we look forward to continuing to serve you in the future!

September 01, 2022

Dealership Rating
Employee Rating

Great people and easy to do business with Fair prices on vehicles and trade in value was more than fair More

by norrisc528
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samuel Dusenbery

Sep 02, 2022

Shottenkirk Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car!

July 05, 2022

Dealership Rating
Employee Rating

Ryan was great honestly down to earth, easy to hold a conversation with. Handled everything I needed well. Overall 10/10 More

by carlosc.pablo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 01, 2022

Dealership Rating
Employee Rating

Everyone that I worked with the day of purchasing my new vehicle was very polite and helpfull More

by VM5325
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe

May 31, 2022

Dealership Rating
Employee Rating

Had a small issue with the used car I bought but Travis black GM really help me out Great place to buy a car and very good people More

by Jimhendricks2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Fisher , Scott Cooper, Tate Pumphrey, Cole Stout

May 31, 2022

Dealership Rating
Employee Rating

Great place to buy a vehicle fair prices And good salesman I had Cole as a salesman More

by Jimhendricks2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Fisher, Alen Bahic , Tate Pumphrey, Cole Stout

May 27, 2022

Dealership Rating
Employee Rating

Poor customer service after the sale Audi used car license plate rear will not hold a license plate Horrible follow up customer service More

by Jimhendricks2001
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lee Fisher, Doyle Miller, Kinser Haselhuhn , Laura Boal, Scott Cooper, Beth Hults, Gus Luna, Jacob Madsen, Mindy Yingst, Boomer

May 24, 2022

Dealership Rating
Employee Rating

They were very helpful in helping me find my perfect car. I would definitely go back. More

by lucasgirl2899
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alen Bahic, Alex Balke, Astrid Garcia Benabe, Jason Wells , Joseph Battles, Chris Dunman, Samuel Dusenbery, Christopher Kubiak

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