Travis Frazier | Page 2

They were a pleasure to work with except when it came to fixing our car. If they had told us that it would take a couple of days to fix, we would have been ok. Yet we were told every day that it would be th fixing our car. If they had told us that it would take a couple of days to fix, we would have been ok. Yet we were told every day that it would be the next. They fixed the brake issue that the previous owner had patched to get it sold. They worked with us on the price and sent our son with leukemia a card. More

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The staff at East TN Nissan are very friendly & went above & beyond to make the process easy & smooth. This makes the third car my husband & I have purchased from the dealership. Travis Frazier was gr above & beyond to make the process easy & smooth. This makes the third car my husband & I have purchased from the dealership. Travis Frazier was great to work with! Highly recommend East Tn Nissan to anyone wanting to buy a car. More

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The sales consultant we originally worked with, Chad, was a very knowledgeable, friendly, and incredibly helpful individual that I believe to be an asset to the company. My wife and I were considering a Nis a very knowledgeable, friendly, and incredibly helpful individual that I believe to be an asset to the company. My wife and I were considering a Nissan Rogue for our lease in the near future, but were planning to explore other possibilities as well. Chad did an amazing job showing us all the features of the car and did an overall wonderful job. He took our information to his sales manager so that we could get an idea of payments. The sales manager (who was also seen riding on the outside of a moving vehicle - professional much?) was at a meeting which kept us waiting for quite some time, and when the sales manager came out, he talked to us for a few minutes to try to pressure us into going ahead with the deal that day, and then completely blew us off when he found out we were going to be continuing to shop. We left with absolutely no idea about payments. When doing research online, the lease options were completely horrible leading to very expensive payments. We still wanted to consider it (I've known plenty of dealerships that know other tricks to make the price better), and it was one of the vehicles that we liked. I called, and since Chad was with a customer at the time, I talked to someone else in sales - wish I could remember the name - and asked if we could potentially get one overnight to consider it further. We were told that the dealership wouldn't do that, and when stated that it would conclude our business if that wasn't an option, the salesman hung up on me. Clearly they don't want our business, so while I'd love to buy from Chad, I do NOT want to buy from the dealership. More

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This is the most unprofessional and dishonest car dealership I have ever visited. Travis Frazier approached us with a "trade in" value for my car. This price was insanely below actual trade-in value. dealership I have ever visited. Travis Frazier approached us with a "trade in" value for my car. This price was insanely below actual trade-in value. The company priced their car at what they claim was "wholesale", but was going to make up every dime with this OUTRAGEOUS trade in offer. We stepped away from the deal, after a heated conversation with Travis Frazier. I found someone willing to buy my car, private party. I called back to the dealership offering EXACTLY what they asked for the car, $16,978. All of the sudden the price of the car was now changed to $20,000. This is a pathetic excuse for a company. I would recommend NO ONE buy from these people. I will make sure no one I know ever deals with these people. I'm sure this post won't stay up for long, but I hope I help at least one person avoid this disaster of a dealership. More

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Found the car we were looking for in great shape at the right price. The Sales team was very friendly, helpful, and informative. They even helped us out with requests a week AFTER we bought the car. We fel right price. The Sales team was very friendly, helpful, and informative. They even helped us out with requests a week AFTER we bought the car. We felt very well treated and got a great car. Thanks, Brian & Travis! More

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