Travis Guerrero | Page 2

Everything about my experience was excellent! From the woman who answered the service center phone and helped me get an appointment, to the time I left, everything was great! Travis met me outsid From the woman who answered the service center phone and helped me get an appointment, to the time I left, everything was great! Travis met me outside when I arrived, was quick to get me checked in and made sure I was comfortable in the waiting area, took the time to answer all of my questions, and even got me out there quickly enough I could pick up my kids from school. Over all I was extremely impressed by Travis and his team! More

by ELISEABREGO Verified Customer Verified Customer

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I had a bad experience at a different dealership where they were very indifferent to the issue I was having and didn't try to fix the truck. I spoke with Travis over the phone...explained the problem and they were very indifferent to the issue I was having and didn't try to fix the truck. I spoke with Travis over the phone...explained the problem and he got me set up with aa service time. The first appointment the issue was not fixed. I spoke with him and took the truck back in. He walked the truck through and worked directly with the shop manager. So far so good...it looks like the issue may be fixed. More importantly I appreciate him listening and giving the issue personal attention. It was a good experience and I felt like I have a dealership I can call my home base. More

by JDC_78666 Verified Customer Verified Customer

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Great service. Completely fixed a few electrical issues. Truck running great. I appreciate the thoroughness. Completely fixed a few electrical issues. Truck running great. I appreciate the thoroughness. More

by DOCBOBROSEBROCK Verified Customer Verified Customer

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Travis was knowledgeable and pleasant and replied to my emails and phone call. Truck City Ford has always done a great job and I recommend them. emails and phone call. Truck City Ford has always done a great job and I recommend them. More

by BOERNEMILLER Verified Customer Verified Customer

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State inspection took no time at all. Everyone was courteous and professional. Will definitely be returning for regular service. Everyone was courteous and professional. Will definitely be returning for regular service. More

by ERIC YOCOM Verified Customer Verified Customer

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Very professional personnel. They greet us and help us right away. Thank you for everything and will return when needed again They greet us and help us right away. Thank you for everything and will return when needed again More

by LOZANO.JULIA12 Verified Customer Verified Customer

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Travis went above and beyond for family and me. I’m grateful to have him as our service tech! I’m grateful to have him as our service tech! More

by OMARRGUERRERO Verified Customer Verified Customer

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Very professional employees. Mr Mario Fuentes was awesome. I will define returning for any other services that I may need on my vehicle😃 Mr Mario Fuentes was awesome. I will define returning for any other services that I may need on my vehicle😃 More

by EAGUTIERREZ1318 Verified Customer Verified Customer

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My experience was excellent, very fast return on my truck with no hassle. I will come back in the future! with no hassle. I will come back in the future! More

by LITTLELUIS357 Verified Customer Verified Customer

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Great service can’t wait till my next appointment Travis was very responsive and took great care of me and even had my vehicle delivered to my home was very responsive and took great care of me and even had my vehicle delivered to my home More

by V6060 Verified Customer Verified Customer

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