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South Charlotte Nissan

Charlotte, NC

4.6
923 Reviews
Call Dealership (980) 242-5718
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9215 South Blvd

Charlotte, NC

28273

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923 Reviews of South Charlotte Nissan

November 04, 2026

Unprofessional - lack of customer service and unorganized. Would appreciate a call back after I asked for one from a manager More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomas sierra, brian lopez
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Nov 05, 2026 -

South Charlotte Nissan responded

Thank you for sharing your feedback, and I sincerely apologize for the unprofessionalism and lack of organization you experienced. This is absolutely not the standard of service we strive to provide our guests. I want to personally address your concerns and ensure this is resolved. Please feel free to reach out to me directly at wsheffield@southcharlottenissan.com or 980-265-4801, or you can expect a call from me shortly. We value your business and welcome the opportunity to make this right. Tom Sheffield Service Manager South Charlotte Nissan

November 04, 2026

My transmission was out of warranty and they still honored it I was so greatful and thankful they are the best I dave7000 dollars I will buy my next car their also Also want to thank you everyone who More

by Anthony Dinucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Herrera, Nigel Young, Ja'Marion Heath, Brandon Scott, Josh Foust, Maria Castro, Abel Cantu, Tyler Tatum
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November 03, 2026

Excellent customer service! My service rep explained everything and walked me through what needed repaired. Learned my lesson and from now on my 370z will be serviced at South C More

by charlotteyoung350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex-5 Stars
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Nov 05, 2026 -

South Charlotte Nissan responded

Hi, thank you so much for your kind words about your experience here at South Charlotte Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2026

I arrived bright and early at the dealership and was immediately greeted by friendly faces. Nigel was amazing! He was communicative and kept me informed along the way. He even provided guidance on how t More

by Sartura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Young
Print
Nov 05, 2026 -

South Charlotte Nissan responded

Hi Sartura, thank you so much for your kind words about your experience here at South Charlotte Nissan. We try every day to satisfy our customers and it's always nice to know when we succeed. Thanks again for the recommendation, and have an amazing day!

November 02, 2026

1)Very courteous staff. 2)Ease of making appointment. 3)Length of time for repair 4)No pressure to have additional work done, but notification of concerns to watch More

by Ann K.
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
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Nov 03, 2026 -

South Charlotte Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2026

Great experience! He was very helpful and was able to solve my issue quickly and professionally More

by ryan.s.eaton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scott
Print
Nov 03, 2026 -

South Charlotte Nissan responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2026

Nigel was great! He went above and beyond to help me service my car and followed up to check if I was happy. More

by pelusa83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Young
Print
Nov 05, 2026 -

South Charlotte Nissan responded

Hi, we are pleased to hear of your experience with us here at South Charlotte Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 29, 2026

The service team was excellent! !! Everyone was friendly and asked how I was doing. I was treated like royalty. Tom was amazing and very professional. I definitely recommend South Ch More

by Big mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Herrera, Nigel Young, Ja'Marion Heath, John McCullough, Brandon Scott, Josh Foust, Maria Castro, Abel Cantu, Tyler Tatum
Print
Nov 05, 2026 -

South Charlotte Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Charlotte Nissan. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 29, 2026

Nigel is a great advisor. Keeps me informed on the service history of my vehicle. Very professional and educated. Always request Nigel due to his customer service skills and p More

by Anestha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Young
Print
Oct 30, 2026 -

South Charlotte Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2026

I received great customer service, as always. Thanks so much for making time for me. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Herrera
Print
Nov 02, 2026 -

South Charlotte Nissan responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, South Charlotte Nissan

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