Travis Nelson | Page 15

Great overall experience. Gabrielle was fantastic and really helped us through the buying experience. This is our third vehicle with Brown Daub and I feel this was the best of them all. really helped us through the buying experience. This is our third vehicle with Brown Daub and I feel this was the best of them all. More

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Excellent and professional customer service, that compliment the ambiance and its culture of what they stand for!!! compliment the ambiance and its culture of what they stand for!!! More

by HWILLIAMS.SR01 Verified Customer Verified Customer

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Edit: Providing an update to my last review. I had given a one star rating being a frustrated customer in the moment of my car situation (my apologies). From a customer point of view when you just purchase a one star rating being a frustrated customer in the moment of my car situation (my apologies). From a customer point of view when you just purchase a car and within a couple of weeks after it has a major problem it's very easy to wonder if you had been given a bad car. Especially in a world where trusting car dealerships is quite frankly....hard (especially more now than ever in covid times). I was in complete shock to learn of a trans problem on my new vehicle as it was so unexpected...so soon. You can only imagine all the things going through my head after finding that out. However, Steve Parr the VP at Brown Daub reached out to me immediately in regards to my situation. He assured me they would never sell a vehicle if it had a problem and that they service and test the vehicles and do whatever work is necessary (if any) prior to selling them. They are legit. Thankfully he managed to work a miracle and get everything rectified for me and my car with his team which has provided me with a sense of relief. A very big thank you and appreciation to Steve and his team at Brown Daub for getting everything figured out and finding solutions to the problem. I will now have a new trans put in and a loaner car until I am reunited back with my baby. I truly miss my car (because it is a good one...hence why I purchased it) and unfortunately sometimes these types of things just happen unexpectedly but I'm happy to now at least know everything is under control and that Steve and the team at Brown Daub is doing what they can to get my car fixed asap. I would recommend Brown Daub because they do try their best to work with you any way they can. That is what I liked about them during the process of purchasing my car from the get go. It was (in my experience) what set them apart from other dealerships for me. My car's scary hiccup with the trans may have had me questioning Brown Daub for a moment, but Steve and his team proved again why I chose them to buy my car from to begin with. Thanks again guys! More

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Excellent service and sales rep was great happy with my purchase was a grood experience purchase was a grood experience More

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I came in to purchase my lease out on my SUV after three years of trouble free ownership. The staff was friendly and accommodating. After some discussion on pricing, the deal was done with a hand shake. No years of trouble free ownership. The staff was friendly and accommodating. After some discussion on pricing, the deal was done with a hand shake. No back and forth, and I was out of the dealership in 45 minutes. Record time in my experiences. More

by cainc1966 Verified Customer Verified Customer

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The entire team is so professional and knowledgeable about their vehicles. Very easy to work with and the process of buying my vehicle was stress free. They answered all of my questions and went over al about their vehicles. Very easy to work with and the process of buying my vehicle was stress free. They answered all of my questions and went over all of my options. I would highly recommend this winning team! More

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I had a great experience at Brown Daub. They were friendly, and both fast and efficient with answering questions and financing. friendly, and both fast and efficient with answering questions and financing. More

by SIERRA.KRAUSE Verified Customer Verified Customer

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Great people to deal with my sales man warren was very polite and knowledgeable about kia vehicles. Travis from finance did everything he could to get me the lowest payment possible. I will recommend this polite and knowledgeable about kia vehicles. Travis from finance did everything he could to get me the lowest payment possible. I will recommend this dealership to anyone interested in getting a kia. More

by jamesconklin18 Verified Customer Verified Customer

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I got my recall done and right away appointment ! And fast pick up ! Everyone's very nice and friendly and helpful ! And I like going there because they do a full check on the vehicle! Thank you so much fast pick up ! Everyone's very nice and friendly and helpful ! And I like going there because they do a full check on the vehicle! Thank you so much and have a great day !!! More

by Carebear Verified Customer Verified Customer

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Best buying experience I have ever had. There was no pressure to purchase. Everyone was very helpful. I will be telling all of my friends and family to go to Brown Daub Kia. pressure to purchase. Everyone was very helpful. I will be telling all of my friends and family to go to Brown Daub Kia. More

by mtek91 Verified Customer Verified Customer

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