Travis Sunday | Page 2

Ryan was awesome with helping me with a newer vehicle and I would go to him in the future I would go to him in the future More

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First time Toyota buyer. Everyone was great meeting for the first time. Can’t wait to be back. Everyone was great meeting for the first time. Can’t wait to be back. More

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They took the time to answer any questions I had and then helped me understand the features of the vehicle. I have been dealing with Crystal Kennelly for over 25 years. She has always been very friendly and helped me understand the features of the vehicle. I have been dealing with Crystal Kennelly for over 25 years. She has always been very friendly and courteous. When you buy from 4 Star Toyota and Crystal Kennelly you are more than a costumer, you are family. I will definitely be a repeat customer. More

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Four Stars Toyota provided me with exceptional customer service! This is the Premier place to buy and service your vehicles Thank you Dell, Scott, and Jason service! This is the Premier place to buy and service your vehicles Thank you Dell, Scott, and Jason More

by Nissanfan100 Verified Customer Verified Customer

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It was easy to make the appointment, friendly staff, quick service appointment and I was kept up to date during the service appt. too. These guys do it right the first time. quick service appointment and I was kept up to date during the service appt. too. These guys do it right the first time. More

by DWEYER Verified Customer Verified Customer

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Justin Freeland is a very friendly and courteous with customers. Makes your visit comfortable and hassle free. Buying process with him is easy and goes his way for his customer. We have bought 6 vehicles customers. Makes your visit comfortable and hassle free. Buying process with him is easy and goes his way for his customer. We have bought 6 vehicles from him and never fails to do a good job. Always treats people coming in the store courteous even if they are just looking around. Treats them as possible buyers and when he tells you, "You can call me anytime" he means it. My family and I just bought a truck and he was so quick at finishing the buying process I didn't have to miss work. To conclude he puts us in vehicles we like and hopefully he's around for a very long time. More

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Friendly staff. They were able to get me in and out without trying to sell me anything I didn’t need. They were able to get me in and out without trying to sell me anything I didn’t need. More

by aestheticview91 Verified Customer Verified Customer

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Jason as always very thorough! Great people to work with! Will definitely be back again! Great people to work with! Will definitely be back again! More

by jwadej_8 Verified Customer Verified Customer

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Ryan Torres was very personable and knowledgeable. He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used vehicle we traded for. The first day with looked at it Ryan said it was a little over $28,000. But the next day we looked and decided to purchase he said he did not know the price, but we expected to get the $28,000 price but finance had set the price at over $29,000. Gary went so fast getting our signatures he did not review the sales sheet. We should have asked but he was going so fast we signed and left. Then we realized that the price was $1,000 more than expected. We got finance services from Toyota at 4.75 interest rate with the Hylander. But without Gary reviewing the finance sheet we ended up with financing with another company Wells Fargo with the interest rate of 7.14. Had Gary reviewed the sales sheet and explained that to us, we would have never agreed with that interest rate. That is extremely high, and we would have never made the trade. But as it is we signed everything and brought the used Rav-4 home. We like it but now we are having to try to find someone else to finance it at a lower rate. Gary needs to slow down and explain all the paperwork to the customer rather than trying to go so fast that we were stunned afterwards. Also, when a price is quoted, that is the price that should have been given to us. We like the car, will keep it and get it paid off as soon as possible. We were satisfied with Ryan Torres, but not with the higher price than quoted and the lack of customer service by Gary. More

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Love the service crew, they are always friendly and I can get in quickly for service . get in quickly for service . More

by LIZMCGREGOR2135 Verified Customer Verified Customer

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