Travis Sunday | Page 3

Ryan Torres was very personable and knowledgeable. He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used vehicle we traded for. The first day with looked at it Ryan said it was a little over $28,000. But the next day we looked and decided to purchase he said he did not know the price, but we expected to get the $28,000 price but finance had set the price at over $29,000. Gary went so fast getting our signatures he did not review the sales sheet. We should have asked but he was going so fast we signed and left. Then we realized that the price was $1,000 more than expected. We got finance services from Toyota at 4.75 interest rate with the Hylander. But without Gary reviewing the finance sheet we ended up with financing with another company Wells Fargo with the interest rate of 7.14. Had Gary reviewed the sales sheet and explained that to us, we would have never agreed with that interest rate. That is extremely high, and we would have never made the trade. But as it is we signed everything and brought the used Rav-4 home. We like it but now we are having to try to find someone else to finance it at a lower rate. Gary needs to slow down and explain all the paperwork to the customer rather than trying to go so fast that we were stunned afterwards. Also, when a price is quoted, that is the price that should have been given to us. We like the car, will keep it and get it paid off as soon as possible. We were satisfied with Ryan Torres, but not with the higher price than quoted and the lack of customer service by Gary. More

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Love the service crew, they are always friendly and I can get in quickly for service . get in quickly for service . More

by LIZMCGREGOR2135 Verified Customer Verified Customer

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I had a smooth purchase of my 25 4runner. John Timmons I can't thank enough he was professional and knowledgeable of everything Toyota. I have purchased there before and will again John is a John Timmons I can't thank enough he was professional and knowledgeable of everything Toyota. I have purchased there before and will again John is a great person to deal with. Thank you, John and the whole team, at Four Stars Toyota More

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Everything went great! You have a nice waiting room! Thank you for the good service! You have a nice waiting room! Thank you for the good service! More

by mjrj4 Verified Customer Verified Customer

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i finally got what i wanted last year a silver SR5 yea made a good deal made a good deal More

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Wonderful and warm service. , Treated like family Makes me want to tell everyone and I do. Thank you! , Treated like family Makes me want to tell everyone and I do. Thank you! More

by be42na62 Verified Customer Verified Customer

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Very good experience had no complaints they got me in and out at a timely manner out at a timely manner More

by WILLIEWONKA02345 Verified Customer Verified Customer

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Always polite. Always fast. Always caring every time we ever have an appointment. Thank you. Always fast. Always caring every time we ever have an appointment. Thank you. More

by SRSWRIGHT67 Verified Customer Verified Customer

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Olny one person was nice to us and the rest was very very rude and unless something is wrong with my truck my wife will take it I’ll never go back to that place rude and unless something is wrong with my truck my wife will take it I’ll never go back to that place More

by ABBOTT72DAVID Verified Customer Verified Customer

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I thought that's well communication through interaction. Well explain about my issue. Nothing else Well explain about my issue. Nothing else More

by miggyRPG Verified Customer Verified Customer

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