Travis Wynn | Page 2

Great experience We had a great experience at Casey auto when we purchased or Subaru Outback Trey and all the employees were very willing to work with us to meet our n We had a great experience at Casey auto when we purchased or Subaru Outback Trey and all the employees were very willing to work with us to meet our needs and to expedite our purchase. EASIEST CAR I HAVE EVER PURCHASED! More

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In and out in 30 minutes! Recently bought a Passat SEL that was factory ordered. Researched fair purchase price on TrueCar.com and trade-in value on Kelly Blue Book.com. When Recently bought a Passat SEL that was factory ordered. Researched fair purchase price on TrueCar.com and trade-in value on Kelly Blue Book.com. When the new vehicle arrived, I emailed Trey Leggett with my offer. I was pleasantly surprised when they offered me $200 more for my trade in than I anticipated, and had 0% financing. Best of all the deal was completed in under 30 minutes! Casey VW/Subaru gets the new dynamic of car selling. Well done Trey!! More

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Went beyond expectations! I have been getting my vehicle serviced here for about 4 years. I had tried to trade in my jetta once before but the guy was no help. A few days ago m I have been getting my vehicle serviced here for about 4 years. I had tried to trade in my jetta once before but the guy was no help. A few days ago my jetta was being serviced and Clayton Moats had came to the waiting room and talked to me about my intrest in buying a new or just possibly test driving a vehicle. So i thought about it for a few days and came back when I made up my mind. Not only did he do a wonderful job he went above expectations, I got a vehicle I wanted for a amazing price. He made sure to remind me of my doctors appointment, and got me there on time so I can get back to pick up my new car. Everyone I had been in contact with during this vist was nice and very helpful. I would definitely recommend them to anyone! The only thing bad about this vist was the chairs if you have a bad back like I do. Thank you for helping me get my early Birthday gift More

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Great experience! We had a great car buying experience purchasing our awesome VW Beetle Turbo at Casey VW in Newport News! Our salesman, Anthony, went above and beyond We had a great car buying experience purchasing our awesome VW Beetle Turbo at Casey VW in Newport News! Our salesman, Anthony, went above and beyond for us and helped us get a deal just what we were looking for and the right price! Travis was very helpful in getting us our extended warranty and working with us. They were both friendly and we had a great overall experience. Highly recommend them! More

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Great Experience I was very pleased with the courtesy and time our Salesman and the crew at Casey spent with us to meet our driving needs. They were aware of our needs I was very pleased with the courtesy and time our Salesman and the crew at Casey spent with us to meet our driving needs. They were aware of our needs and worked out a deal which worked out to be a win win situation I feel on both parties. More

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Very dishonest car buying experience I would not recommend buying a car from Casey auto. The salesperson was very knowledgeable and I'm very happy with my new Subaru, however the overall I would not recommend buying a car from Casey auto. The salesperson was very knowledgeable and I'm very happy with my new Subaru, however the overall car buying process was very difficult as compared to other dealerships I've experienced. Initially, the salesperson seemed offended that I negotiated at all, as I was asking for the KBB value of purchase price for the vehicle and trade-in value for my vehicle. They offered over $500 more than the KBB purchase price for the vehicle and the salesperson wouldn't tell me exactly what my trade-in was valued at, although said it was just enough to cover the amount I owed, and rather tried to negotiate only on monthly payment. When we finally reached a monthly payment number that was acceptable, while reviewing the paperwork I realized that the salesperson had blatantly lied to me about my trade-in value and that it had been valued at $1300 less than my amount owed which they wanted to apply to this purchase. At this point I began negotiating with the general manager directly, and he admitted it was their mistake and they gave me another $1300 toward my trade-in which was still $2000 below KBB value. Throughout this process they kept asking for good reviews without actually making an attempt to earn a good review. Things began sailing smoothly again until I was signing the paperwork and the finance guy tried to force us into and over-priced maintenance warranty and gap protection. His argument for the warranty was that the ECU and TCU were of shoddy quality and were expensive to replace. I couldn't believe that these people would talk bad about their product just to sell something. On trying to sell me on gap protection, the finance guy said that I could call and cancel the protection when my amount owed was less than the KBB value. I told him that his dealership obviously doesn't care about book value based on what happened earlier. Finally, during the walkaround to take delivery of the vehicle, I asked the salesperson to remove the dealer sticker and they left behind a sticky residue on the car and made no attempt to clean it. Overall, I feel that I got the car with a better deal than the one that they wanted to give me and I'm very happy with the vehicle itself. However, the negotiating and buying process was incredibly deceitful and difficult and it showed that these people would say anything to make a sale, including bad-mouthing their own product. I would not recommend this dealership to anyone who is looking for a fair, honest and straightforward car buying experience. More

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Poor Customer Service!!! Travis and his sales staff too busy eating in front of customers to truly give great service. Sales guy lost my ID and Travis the so called second rat Travis and his sales staff too busy eating in front of customers to truly give great service. Sales guy lost my ID and Travis the so called second rate finance manager was so rude to me. Offered me a $711 car payment for a VW Golf w/a 840 credit score! Then only offered $4000 for my trade in!! Went to another VW dealership and got $7400 for my trade in and a $425 car payment. Travis was over the top rude and when reported to corporate office I never got a returned phone call. Really bad customer service. Hostile environment!!!! More

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Made a new Subaru Customer I was a tough customer, who wanted very specific options on the vehicle, that aren't easily found. Joel and Travis worked with me to get me a car t I was a tough customer, who wanted very specific options on the vehicle, that aren't easily found. Joel and Travis worked with me to get me a car that fit my needs well within my price point, in a time that beat delivery from the factory. Joel really worked hard to give me the VIP treatment every time I made contact with the dealership. If you're looking for a new car, seriously check out Subarus, and then give Joel a call at Casey. 5 Stars! More

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Recommendation and Gratitude for Trey Leggett I have sold , traded and purchased many vehicles over five decades. Trey Leggett at Casey Volkswagen, Newport News is one of the best auto salesperson I have sold , traded and purchased many vehicles over five decades. Trey Leggett at Casey Volkswagen, Newport News is one of the best auto salesperson I have done business with. He is professional, considerate, methodical yet patient and works through your individual needs and financial goals without overspeaking or bulldozing you to make a decision. He listens carefully and makes every effort to clarify both sides of the negotiation. I recommend asking for him if you visit Casey VW. PS . He earned our business and completed the sale effeciently. More

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My 2nd DUBDUB purchased from Casey Volkswagen!! Well, these guys must be doin somethin right because this is my second car purchased in the last year and a half! You get to know all the staff on a f Well, these guys must be doin somethin right because this is my second car purchased in the last year and a half! You get to know all the staff on a first name basis by the time the deal is done. I felt very comfortable when I was searching for a VW for my wife when Travis Wynn...l call him Travis showed me a 2014 30th edition Gli!! Beautiful car at a very reasonable price. I was out of there in 3 hrs. And she just loves the car. I owned a 2008 R32 at one time and had my eye on the 2016 Volkswagen R as my wife stated its your turn to get the car you so desire. So..... I went back to Casey VW and told Travis I was in the market for a VW R and not just any R. I wanted a fully loaded Black in color with all the bells and whistles including A/T. Wow!! These cars are hard to find less alone get your hands on one! Low and behold I'm introduced to Salesman Clayton Moats who sets me up with a Black fully loaded 2016 VW R !! He guided me through the whole buying and paperwork process as easily and effortlessly as if he was on a mission to see that I was completely satisfied never missing a beat to keep me informed with what he was doing and what a privilege it was to sell me this beautiful beast. I got to tell you if you want a great car at a great price. This dealership is Number 1 in my book when it comes to service and customer relations. If they don't have it they will get it as I can attest to...all good things come to those that wait. I have enjoyed both buying experiences and tip my hat to Art Casey on a truly outstanding staff that has made me feel xxxx proud to be associated with this dealership and look forward to doing business in the future. Respectfully, Michael D. Geithman Sr. And WIFE More

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