Tressa Castello
Tressa Castello at Porsche Louisville

Tressa Castello

Customer Experience Manager

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Tressa Castello

August 08, 2026

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Ceasar particularly is helpful and got my deal completed fast. Would recommend doing business with him More

by chow0
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Recommend Dealer
Yes
Aug 11, 2026

Porsche Louisville responded

We’re thrilled to know that Cesar helped make your purchase easy and enjoyable! It’s great to hear he delivered the care and detail you deserved. Thank you for your trust and kind words—enjoy your new vehicle! Best Regards, John Casco General Manager

August 08, 2026

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They do such great work and they really always throw in the extras. The car is always returned in perfect condition. There might be a little difference in price when compared with a local shop but the pe More

by DOREENMALONEY
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Recommend Dealer
Yes
Aug 11, 2026

Porsche Louisville responded

Thank you for your thoughtful review! We’re delighted to know our team consistently goes above and beyond and provides the quality service and peace of mind you deserve. We truly appreciate your trust in Porsche Louisville and look forward to caring for your vehicle for years to come! Best Regards, John Casco General Manager

July 28, 2026

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Couldn’t ask for more attentive service - detail oriented and delivery was exceptional- as always - many thanks to Jeremy and the whole team for making it seamless . More

by cosborn74cpt
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Recommend Dealer
Yes
Jul 29, 2026

Porsche Louisville responded

We strive for 100% satisfaction, and it is great to see that you had such a positive experience at Porsche of Louisville. We hope you have a great day! Best Regards, John Casco General Manager

July 09, 2026

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Family like atmosphere all employees personable and knowledgeable. High level of expertise in all roles More

by jeff@schimpf.us
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Recommend Dealer
Yes
Jul 09, 2026

Porsche Louisville responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provides a welcoming, knowledgeable, and professional experience. We truly appreciate your kind words and your recognition of the expertise and care our team brings to every interaction. We look forward to serving you again! Best Regards, John Casco General Manager

June 28, 2026

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This dealership is awesome. The service dept repairs my cars perfectly every time. I highly recommend them. More

by JB
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Recommend Dealer
Yes
Jul 09, 2026

Porsche Louisville responded

Thank you for your wonderful feedback and recommendation! We’re thrilled to hear our service team consistently provides reliable, high-quality repairs. We appreciate your trust and look forward to continuing to care for your vehicles. Best Regards, John Casco General Manager

June 26, 2026

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Staff is courteous, with a good attitude. Service was excellent, mechanics are well trained and on point. More

by LOUISVILLEMECHANICAL
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Recommend Dealer
Yes
Jul 09, 2026

Porsche Louisville responded

Thank you for letting us know our service team took great care of you. Please let us know when we may be of further assistance. Best Regards, John Casco General Manager

June 06, 2026

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Dave went above and beyond and bailed me out of a tough situation! Top notch service. Stayed late to make sure I was taken care of. And Gavin tag teamed the next day and got me set up. John saw my car late More

by jimconti3
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Recommend Dealer
Yes
Jun 08, 2026

Porsche Louisville responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Best Regards, John Casco General Manager

May 28, 2026

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nice clean waiting area with snacks and drinks offered. work was done quickly and staff super courteous and professional More

by missyliston8
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Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

May 29, 2026

Porsche Louisville responded

Thank you for providing feedback on your recent experience at Porsche of Louisville. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that our service team took great care of you. We look forward to seeing you again soon! Best Regards, John Casco General Manager

May 15, 2026

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efficient and seamless transaction on a new lease. Jeremy went through details and was extremely thorough. More

by trseigle
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Recommend Dealer
Yes
May 20, 2026

Porsche Louisville responded

Thank you for your trust in our sales team for your automotive needs! We're happy Jeremy continues to provide our guests with thorough and informative experiences. Please don't hesitate to give us a call if you need anything further. Best Regards, John Casco General Manager

February 22, 2026

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Excellent follow up and Service. The check engine light was diagnosed quickly and the repair was perfect. These guys are amazing! More

by tstone5
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Recommend Dealer
Yes
Feb 23, 2026

Porsche Louisville responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Porsche of Louisville. Have a wonderful day. Best Regards, John Casco General Manager

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