Trevor Gant
Trevor Gant at Crown Chrysler Dodge Jeep Ram
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Trevor Gant | Page 2

Service Manager

Crown Chrysler Dodge Jeep Ram

3571 Village N. Blvd. SW.
McDonald, TN 37353

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5.0
45 Reviews
5.0

45 Reviews

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45 Reviews of Trevor Gant

March 27, 2022

Dealership Rating
Employee Rating

Dealership experience was great! ! They had my Jeep finished and ready for pickup quicker than time was expected. More

by biggs.rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake

Mar 28, 2022

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service. Safe travels!

March 14, 2022

Dealership Rating
Employee Rating

As always, Caleb was very helpful & understanding. He took time to fully understand the issue & contact me with additional questions when other error codes populated during testing. More

by nunleyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Caleb

Mar 14, 2022

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Caleb provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 12, 2022

Dealership Rating
Employee Rating

Generally good work but service tech didn’t know anything and I guess was either let go or reassigned. Nice guy but zero experience. When the job was passed on, communication was really lacking. The new guy More

by edlegue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2022

Crown Chrysler Dodge Jeep Ram responded

Edlegue, We appreciate your positive rating but would like to respond to the comments made in your review. You brought your vehicle to us for a second opinion, having been given a quote already by your home dealership. They informed you that your vehicle was out of warranty. The three weeks your vehicle was at our dealership are accounted for by: - Two weeks of you working with Jeep Care to get the vehicle repaired under goodwill warranty - One week waiting for the ordered part to arrive. Your vehicle was repaired under goodwill warranty, at no cost to you, and a complimentary exterior car wash was performed the day before the vehicle was picked up. Unfortunately, it rained the day you picked it up. During your interactions with us, you were rude and used profanity with everyone you talked to and had to be asked to stop or leave the dealership. We believe we went above and beyond in connecting you to Jeep Care to get your vehicle repaired at no cost. Trevor Gant, Service Manager

February 15, 2022

Dealership Rating
Employee Rating

An awesome dealership. Thanks to Aiden Sharp. Also the service dpt and the parts are awesome More

by John Muaya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

Crown Chrysler Dodge Jeep Ram responded

John, Thank you for your 5-star rating! We are thrilled that Aiden and the team could provide you with a top-notch experience! It is our pleasure to serve you, and we hope that you do not hesitate to let us know how we may ever be of further assistance to you in the future!

Feb 16, 2022

John Muaya responded

Thank you.

December 17, 2021

Dealership Rating
Employee Rating

Crown of Cleveland consistently has excellent customer service, and well trained and knowledgeable staff. They are very consistent with their ability to handle customers. More

by Kskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margaret Hewitt, Mike Kost, Hunter Wooten, Shea Parmenter, Zach Frashier, Alex Lively , Austin Rutherford, Josh Skinner, Thomas Trentham

Dec 17, 2021

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with the quality service that you so much deserve! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

December 07, 2021

Dealership Rating
Employee Rating

Jake was great to deal with as always.Always a great experience dealing with Crowns Service Department. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Jonker , Mike kost

Dec 08, 2021

Crown Chrysler Dodge Jeep Ram responded

Beth, Thank you for your 5-star rating! Jake will be honored to hear of your kind words and to know how that you deeply value his service! We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service!

December 02, 2021

Dealership Rating
Employee Rating

Don Goben is always helpful and professional, I will continue to return to Crown Chrysler as long as this high level of service continues. Five stars! More

by Batman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are delighted that Don consistently provides you with exceptional care. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

December 01, 2021

Dealership Rating
Employee Rating

Great people to work with. Thomas knows his stuff very knowledgeable about the brands and all the upgrades. More

by brandon.skinner531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Trentham

Dec 01, 2021

Crown Chrysler Dodge Jeep Ram responded

Brandon, Thank you so much for your 5-star review! We are delighted that Thomas provided you with top-notch service throughout your visit. We hope that you do not hesitate to let us know if there is ever anything more that we may help you with in the future. Safe travels!

October 16, 2021

Dealership Rating
Employee Rating

These guys go above and beyond to get you into a vehicle. I have moved and will drive the hour and half to deal with them. More

by Wityk61Letty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

Austin Rutherford and Mike Kost bent over backward to assist me on the purchase of my new Jeep Renegade. I couldn't ask for a more helpful team. I've been dealing with Crown for a number of years and hop More

by tdrprod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Crown Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are honored by your continued business, and we are so glad that Austin and Mike provided you with the top-notch service that you deserve during your recent visit. We wish you the warmest congratulations on your new Jeep Renegade- on behalf of the entire team! We look forward to continuing to provide you with our best care in the years to come.

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