Trey M | Page 2

It was a silky smooth experience. We spoke like buddies and he listened to what I wanted. We spoke like buddies and he listened to what I wanted. More

by garger Verified Customer Verified Customer

Report | Print

The salesman Trey and his associates were very friendly and helpful. They listened to our concerns and desires and provided all of the information we needed. Everything was very low pressure and generall and helpful. They listened to our concerns and desires and provided all of the information we needed. Everything was very low pressure and generally very enjoyable. The finance department person Wyatt was also very knowledgeable. The entire event was the best car buying experience my wife and I have ever had! More

by LauraHeaton Verified Customer Verified Customer

Report | Print

Trey expertise outweighs his peers he always knows what I want and if the dealership doesn’t have it he listens and finds something comparable. This is how I ended up in the 40th Anniversary edition GLI when want and if the dealership doesn’t have it he listens and finds something comparable. This is how I ended up in the 40th Anniversary edition GLI when I wanted a GTI More

by javonvirgina Verified Customer Verified Customer

Report | Print

Struck a fair deal on a new SUV they do a great job in the detail dept I might add ! the detail dept I might add ! More

by lancebmw Verified Customer Verified Customer

Report | Print

This dealership makes buying a car something to look forward to, to be honest i hated going to any dealership to buy a car because of past experiences i have had, until now. Will buy from O’steen again forward to, to be honest i hated going to any dealership to buy a car because of past experiences i have had, until now. Will buy from O’steen again when the time comes. A+ More

by jlhuff44 Verified Customer Verified Customer

Report | Print

Easy no pressure sales experience. Trey was professional and easy to work with. Great customer service. Trey was professional and easy to work with. Great customer service. More

by 4448Wolf Verified Customer Verified Customer

Report | Print

Marc Trice is an amazing consultant about all things Volkswagen! I will ask for him by name when I'm ready for my next VW. He is passionate about the VW experience and I trust his knowledge base about t Volkswagen! I will ask for him by name when I'm ready for my next VW. He is passionate about the VW experience and I trust his knowledge base about the new features of our 2024 VW as well as his understanding about how passionate VW owners are about the brand. O'Steen VW is my one-stop shop for all things VW. I recommend Marc and O'Steen VW to every VW enthusiast and to anyone asking about my VW experience. Can't wait to see what comes next! More

by jim.lorenz84 Verified Customer Verified Customer

Report | Print

I appreciate the transparency and the professionalism received throughout the transaction. The team was able to stay in contact with me and was flexible in allowing me to test drive the vehicle. received throughout the transaction. The team was able to stay in contact with me and was flexible in allowing me to test drive the vehicle. More

by Jarrelmw Verified Customer Verified Customer

Report | Print

Deal went through without a hitch, as expected. Salesmen said he ordered our second key (it was not ordered and I had to come in and inquire which led to me figuring it out). Service center had goo Salesmen said he ordered our second key (it was not ordered and I had to come in and inquire which led to me figuring it out). Service center had good customer service but was impossible to get anyone on the phone to schedule my permaplate treatment (again something the salesmen said he was supposed to do/did and it didn’t get scheduled). Got all weather mats thrown into the deal and the salesmen didn’t give me the one for the back of the vehicle due to it being “too costly”. Noticed our first aid kit (included with car when viewing it) was missing and salesmen stated he contacted service and would have one for me after a lease turn in which was coming up…again didn’t happen. Had to go to the parts department to get it done myself. Spoke to sales manager who said he would resolve the issues and call me back…never got a call. Overall felt they cared about the sale and wrote me off soon after I left the lot. Wouldn’t recommend. No updates. More

by Emery421 Verified Customer Verified Customer

Report | Print

You made the sales experience short and enjoyable. Your staff has gone the extra mile to assist with a vehicle fob malfunction. I am very impressed the helpfulness of each member of your staff with Your staff has gone the extra mile to assist with a vehicle fob malfunction. I am very impressed the helpfulness of each member of your staff with whom I have been in contact with. Trey and Deter are to be commended. More

by jmille8170 Verified Customer Verified Customer

Report | Print