Tri Le | Page 18

Both sales and finance were great to work with. Mike Mullen made the process easy. Thanks. Mike Mullen made the process easy. Thanks. More

by VTIPHALL Verified Customer Verified Customer

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Service work is always explained prior to being done, if additional work needs are found they too are explained in detail. Employees (at all levels) are always courteous, friendly and attentive. My purchas additional work needs are found they too are explained in detail. Employees (at all levels) are always courteous, friendly and attentive. My purchasing experiences mirror that of my service experiences. Great dealership! More

by WERTZEH Verified Customer Verified Customer

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Quite thorough with explaining pricing and all of the vehicle’s features. Friendly and customer oriented vehicle’s features. Friendly and customer oriented More

by brigbigham Verified Customer Verified Customer

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Great experience. Going to head right back to Weir Canyon Honda next time I need a new car! Process was great, about as transparent as can be. Going to head right back to Weir Canyon Honda next time I need a new car! Process was great, about as transparent as can be. More

by tobinlhobbs Verified Customer Verified Customer

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The best dealer jonh the Greek. Thanks for your help the best he help me alo. Thanks for your help the best he help me alo. More

by CARMEN_TIRADO1259 Verified Customer Verified Customer

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Everything went' reasonably well. Sticker price of the car was $28,000. Drive off price was $35,000. That was way too high. Eventually the price came down to $32,000 and I purchas Sticker price of the car was $28,000. Drive off price was $35,000. That was way too high. Eventually the price came down to $32,000 and I purchased the car. Don't remember the exact numbers but before purchase the extend warranty price I was quoted was MUCH more expensive than the at the time of purchase. More

by bill.bracken.54 Verified Customer Verified Customer

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Moe and everyone there really go above and beyond to bring you the highest quality of service. Answered every question, had plenty of knowledge about the vehicles we looked at and an overall a pleasure bring you the highest quality of service. Answered every question, had plenty of knowledge about the vehicles we looked at and an overall a pleasure to be there More

by Michael Bangos Verified Customer Verified Customer

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Best car buying experience I have ever had. I guess I have to come back for future purchases to equal it. Moe and Tri were the best. Total pros who made the experience much better than other I guess I have to come back for future purchases to equal it. Moe and Tri were the best. Total pros who made the experience much better than other purchases. Knocked it out in very little time, and offered solid information in answer to every question! More

by tobinlhobbs Verified Customer Verified Customer

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Awesome, efficient and straightforward. Didn’t waste or time, nor was he pushy or overbearing Didn’t waste or time, nor was he pushy or overbearing More

by Dee Verified Customer Verified Customer

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The service department AND untruthful statements and promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule an appointment only to find out a day before it was never scheduled. I should have known this by his nonchalant attitude and him not even bothering to ask or confirm my contact information, I had to ask "do you know my name and contact? He said Yep" Again, the appointment was never scheduled in their system. I only found out by calling to confirm myself. This delayed promised repairs another week due to my schedule. 2. Contacting service/parts to confirm part was available only to find out the part they said they were never delivered. 3. Finally arriving for the confirmed service appointment to be told the job would be completed in 45-mins to 1- hour to later be notified it would take 4-5 hours. Called 5 hours later for update since i never received one after the promised time to be told that it would NOW take to end of business. 4.Told I would be sent a link for a complimentary Uber ride back, since it is now finally complete. Never received the link. Paid $25.00 for a day full of run around and missed appointments. Of course the sales side would be great with misinformation pertaining to this service experience. Once you drive off and they have the sale, the customer service side of it just greatly diminished and was non existent. I understand things happen, things take time. It has to be done correctly yes... But this is simply just NOT customer service focused. Had the proper information been provided and communicated this all could have been avoided and scheduled around accordingly. But due to the disregard for my time or even my business is enough for me to recognize I don't need to return to this location. ***NOTE*** I also received my vehicle back with scratches on the interior while it was serviced today at this location. More

by t.smithjr Verified Customer Verified Customer

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