I went in to buy used 2011 Honda Element that I saw on CarGurus. The price on car said 16076, but when I arrived at the dealership I want a $450 coupon in their lottery so I was very excited. When I sat down with the salesman magically there was a 1995 down payment and a 695 dealer fee which were not on CarGurus. The salesman said to me well how close can you come, I said the price you have listed minus the $450 coupon because that's fair. Show the gentleman brought out a female sales manager whose name I did not get. She proceeds to tell me that it's my fault because I didn't go on the advantage Honda website I went on car group gurus, even though it was their ad. Then she tells me that she will have to have a conversation with CarGurus but the price is now $2,700 higher and what could I do to meet them at their. After walking out twice I came back with 16,500 and they were at 17000. So the salesman so let me take your credit card to show them you're serious and I'll offer them 16-5 for the car. He came back with a contract printed for 17,000, with my name on it, and left the credit card in the manager's office. I told him that was really slimy, And that was the same word I used with the female sales manager when she said that it's CarGurus fault not mine. Then I proceeded to go into the back where the managers didn't want to say anything except it's CarGurus fault not ours. This is a very slimy dealership and let the buyer beware. Someone from the dealership like the owner feels like emailing me, I'd love to talk to you Howard Popkin at gmail.com.
Updated:. They called before they saw my bad reviews.... offered me the car, then reneged when they saw my reviews. You can't make this up.
One star more than enough for this dealer. You can’t trust them. The price you will see in listing they will never give on that price. Besides,there are a lot of hidden cost.
"Led me on for 5 days! Sold my car and lied!"
Never use Advantage, they are the most unorganized and unethical dealer I have dealt with. I started speaking to them 5 days ago and was planning on picking my vehicle up yesterday but they called me and we cant match the deal you got although I provided proof and they have a best price guarantee policy at the dealership. STAY AWAY!
"Amazing service "
I was pleased with the hospitality and service. Employees are attentive with customers and extremely helpful. And always offering something to eat lol. Thank you for your service
"Got it done!"
- Steppin up
I walked away from Advantage with a new car. Mission accomplished. The process was average, though, without much to dazzle me with customer service attention.