Tristan Price

Lousy service on Honda I bought for my daughter, took it in to have a repair done( invoice #HOCS378788) was charged for repair, only to have repaired piece come loose on my 18 year old daughter on her way t in to have a repair done( invoice #HOCS378788) was charged for repair, only to have repaired piece come loose on my 18 year old daughter on her way to las cruces. Had a xxxx of a time getting someone to respond, asked for service manager to call, no luck, finally after nearly 2 weeks these incompetent reprobates weaseled out and blamed someone else. Infuriating, gave me the feeling it wasn’t worth their trouble. BUYER BEWARE. More

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The customer service is the worst. I called the service department and a girl with no clue answers the phone like she just woke up out of bed. She had no idea where to direct my call. I asked for one perso department and a girl with no clue answers the phone like she just woke up out of bed. She had no idea where to direct my call. I asked for one person and she told me he wasn't working that day and to call back monday. Completely uninterested in letting another service person who is there handle my issue. Please stop giving them your money!!! More

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My experience here started off decent. I had scheduled servicing for my AC to be diagnosed. The front was blowing warm and the back unit was blowing hot. Prior to arriving, I had been promised a rental be servicing for my AC to be diagnosed. The front was blowing warm and the back unit was blowing hot. Prior to arriving, I had been promised a rental because I had errands to run. When I got there, they told me I couldn't have a rental because I would be going out of the mile range. However the technician was nice enough to schedule me in later that day. So I went back around 1pm, and was given a loaner because they were backed up. Closing time was 6pm and it had reached 5pm and I still had not recieved a call from them so I called and they said it was ready. They had found that my refrigerant was low and that I needed an evac and recharge and an cabin air filter change but that it would cost me a total of $410! Naturally, I declined because that sounded incredibly inflated. I went to pick up my vehicle and now the front AC was blowing hot. Something seemed off. A few days later, I called back and didn't mention that I had already been there and spoke to someone in the service department. I asked what their normal process for an AC diagnostic was, I was told that the tech does an automatic evac and recharge and if that fixes the problem, that it but if that doesn't work and further diagnostic work is needed then I get charged more. That was not how my AC diagnostic work went. I spoke with the technician who supposedly did the work on my vehicle and he admitted he had done the wrong thing and was very apologetic. I asked to speak with the service manager, Andrew. I called for a week and left voice messages and never got a call from him, it wasn't until after a week the assistant service manager returned my call and offered to have me pay extra for the evac and recharge but I said I didn't feel comfortable going back as I didn't feel confident in the work previously provided and that I wanted a refund so I can take my service elsewhere. In the meantime I had gotten a second opinion and within 45min they found that there was a motor in the back that was broken. It was going to be $650 to fix it. I informed the assistant manager of this and that had they properly diagnosed my vehicle they would have found that. She argued with me that she wouldn't not refund me because they had looked at my vehicle even though they didn't do what I went there for. Nothing was resolved. I will not be going back there. More

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Great experience They were super helpful and willing to negotiate a great deal! Keep your business local and shop Garcia you won’t be disappointed. Thanks again for al They were super helpful and willing to negotiate a great deal! Keep your business local and shop Garcia you won’t be disappointed. Thanks again for all your hard work. More

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Garcia’s is professional and no pressure Triston is an awesome sales person . Had great knowledge of the vehicle we were interested in. Demoed it very well and then had each one of us drive t Triston is an awesome sales person . Had great knowledge of the vehicle we were interested in. Demoed it very well and then had each one of us drive the vehicle. Our Financial man was excellent very professional and to the point. I would definitely recommend Garcia Honda More

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Easy and fast I had a really easy time working with Tristan. She listened to me and came up with options that would work for me and let me decide. She was fun to ta I had a really easy time working with Tristan. She listened to me and came up with options that would work for me and let me decide. She was fun to talk to and patient with me being indecisive. I'm glad Jessica Bsrtlett referred me to her. More

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They get things done I had a car accident and needed a new vehicle to get me to and from work. My experience was great: I came in to browse and ended up finding the perfec I had a car accident and needed a new vehicle to get me to and from work. My experience was great: I came in to browse and ended up finding the perfect car. Problem with browsing is you dont have everything you need to make your purchase. Not only did Garcia find a vehicle perfect for me, the worked with me through the whole process so I was able to purchase my car the same day. I had a wonderful experience and i appreciate how lovely the staff were. More

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Great sevice Tristan Price found the right car for me. She was able to make the entire process of buying and trading my old car in as easy and hassle free as possi Tristan Price found the right car for me. She was able to make the entire process of buying and trading my old car in as easy and hassle free as possible! More

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Great people work here I was interested in the Honda Civic Type R so I went in recently to learn a little more about it. I was helped by Tristan and she was very knowledgeab I was interested in the Honda Civic Type R so I went in recently to learn a little more about it. I was helped by Tristan and she was very knowledgeable. I would recommend this dealership because of their great service and attention to detail. More

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Tristan was a great help! While the car we wanted was not available, Tristan was very helpful throughout the process. She helped us review our options and understood our requir While the car we wanted was not available, Tristan was very helpful throughout the process. She helped us review our options and understood our requirements for a new car. More

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