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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills
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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
194 Reviews
4.7

194 Reviews

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194 Reviews of Tristian Rivas

April 30, 2025

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Employee Rating

Very friendly people. Had alot of information about my vehicle that he shared with me. Thank you More

by Willis1986
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Recommend Dealer
Yes
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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Knowing you find us trustworthy and dependable makes our day—thank you for that vote of confidence! We’re committed to keeping your vehicle in peak condition every time you stop by. Looking forward to your next visit!

April 30, 2025

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It's always great coming in and getting my vehicle serviced. They are trustworthy and dependable. More

by Willis1986
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Knowing you find us trustworthy and dependable makes our day—thank you for that vote of confidence! We’re committed to keeping your vehicle in peak condition every time you stop by. Looking forward to your next visit!

April 30, 2025

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Employee Rating

Tristan was very thorough and communicated with me throughout my service appointment. I would recommend to anyone More

by Kirkmc23
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Recommend Dealer
Yes
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April 29, 2025

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Things went good. I have no complaints. The worst part is being pestered about a survey. More

by M-Stinnett
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Whitworth, Frank Raja, Mario Vasquez, Allen Vinson, Rhett Valentine, Michael Wright, Issac Moya, Richard Sanchez, Hannah Pearson

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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

April 23, 2025

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Employee Rating

He was very helpful He's polite and helped me with my coupon I had received on my email More

by Conchapedroza
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Tristian was glad to help you apply that email coupon! If anything else pops up, you know where to find us. We appreciate your feedback!

April 18, 2025

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Employee Rating

Tristan was very helpful he went above and beyond helping with my tire monitor in the car and getting the tires to be similar readings. Appreciate him. More

by eubank75071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman

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Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan will be pleased to see your review! We're so glad he could get everything sorted out for you.

April 15, 2025

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Employee Rating

You don't really want to know and I don't feel like typing it all out.... More

by Robertrstretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angel Flores

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Apr 16, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we're sorry that you were disappointed by your recent experience. We would appreciate the opportunity to speak with you directly and see if we can assist. If you're willing, please contact Richard Meneely at richard.meneely@normreeves.com with more information. Thank you. 

April 13, 2025

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Employee Rating

Usually top notch. Just like anywhere else they occasionally have a hiccup…but try to do their best to make up for it! More

by mbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores, Allen Vinson

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Apr 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honest feedback! We’re glad that our team typically delivers top-notch service and are here if you have any other comments you'd like to share. We’re committed to continually listening to our customers and truly appreciate you sticking with us through it all.

March 31, 2025

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Employee Rating

Quick, smooth, and efficient. Great experience Marcus helped me and I got exactly what I needed and wanted. More

by Donvansaders
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

This is what we like to hear! Thank you for giving Marcus this much-appreciated shoutout. Is there anything else we can do for you? Just ask! We're a message or phone call away.

March 28, 2025

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Employee Rating

Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores, Frank Raja, Scott Gerlikoviski, Elizabeth French, Tim Kellar, Issac Moya, Nate Franklin, Michael Lindley, Hannah Pearson

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Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

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