Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
220 Reviews
4.7

220 Reviews

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220 Reviews of Tristian Rivas

July 22, 2025

Dealership Rating
Employee Rating

Rye did a great job scheduling my appointment, and it took exactly the amount of time she said it would! Very clean dealership and very friendly More

by edfilby
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rye

Jul 23, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Rye is delighted that scheduling was a breeze and that we hit every timing mark. It’s great to hear our clean dealership and friendly faces left a positive impression. See you at your next appointment!

July 22, 2025

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It is very professional and Clean. Most of all, the people here are very kind and listen to their customers. More

by Ijhji24
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Recommend Dealer
Yes
Jul 23, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Clean facilities and kind staff are our priorities. Tristian thanks you for the shout‑out. We’re glad you felt heard and well cared for from start to finish!

July 15, 2025

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Great customer service skills! Kept me updated on the status of my vehicle. No complaints on this service to my vehicle. More

by Guera331974
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Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez

Jul 16, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Keeping you in the loop is our specialty, so we’re thrilled you felt informed every step of the way. Thanks for the five stars, and let us know if you need anything else.

July 11, 2025

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My service advisor Tristan was professional and friendly and kept me informed. The CRV was ready about when he had estimated. There was no long, undetermined wait like I have experienced sometimes elsewhere More

by Rwalsh275
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jul 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled Tristan got your Honda CR‑V serviced just in time! Now it’s all set for salty breezes and sandy toes. Take care, and enjoy your summer!

July 05, 2025

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There are several problems with the car I purchased. I have sent messages to the head of sales (I think that is his title) with no response. This car STILL has fuel system issues…the A/C doesn’t wor More

by dmleamon
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Macon Huntsinger

Jul 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re sorry to hear that your recent experience didn’t hit the mark and would like to make things right. Please contact Macon Huntsinger at Macon.huntsinger@normreeves.com so he can investigate this situation properly. Thank you.

July 04, 2025

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Very pleasant experience, Tristan kept me informed throughout the whole process and explained all information about inspection More

by Lpizana22
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Recommend Dealer
Yes
Jul 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

So happy to hear your experience was smooth from start to finish. Tristan is great at keeping things clear and easy—we’ll be sure to pass along your praise. If anything else comes up, don't hesitate to reach out. Appreciate you!

July 04, 2025

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Outstanding dealership with warm customer service that really makes you feel welcome like family. Great experience from Service, Parts, My salesperson Ann Stone and great conversation with financial Angel More

by ppollister
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Recommend Dealer
Yes

Other Employees Tagged: Ann Stone, Angelica Wuvanich

Jul 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad you felt that family-style warmth while working with Ann, Angelica, and the rest of the team! It means a lot to know you enjoyed your time with us in every department. You’re welcome back anytime, whether it’s for a new ride or routine maintenance.

July 01, 2025

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This dealership's service department is always reliable customer centric and always professional they are transparent and trustworthy More

by Perezsoccerfam
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Recommend Dealer
Yes
Jul 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your glowing review is fuel for our team—thank you! Caring for your car is our passion, and we can’t wait for the next opportunity to shine.

June 27, 2025

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Fast service, helpful staff. I was able to schedule maintenance same day and was in and out. More

by Nfazen
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Recommend Dealer
Yes
Jun 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Fast, same-day service is the goal—so happy Tristian could make it happen for you! Thanks for calling out our helpful staff, and we look forward to your next maintenance visit.

June 26, 2025

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Employee Rating

⭐️⭐️⭐️⭐️⭐️ Great experience at Norm Reeves Honda Superstore North Richland Hills! Everyone was friendly, helpful. I’m very happy with the service. Highly recommend them! 100% More

by RoMa
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Your stellar five-star shout-out has us beaming—thank you for recommending our friendly, helpful team far and wide. We’re delighted you’re happy with your visit, and we look forward to keeping that smile going!

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