Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.7
241 Reviews
4.7

241 Reviews

Write a Review

241 Reviews of Tristian Rivas

September 02, 2025

Dealership Rating
Employee Rating

Did a great job thanks clean and fast I will be back for next service More

by william1997espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Think of Tristian as your pit-stop pro: quick, efficient, and leaving things looking good. We’re happy the visit was smooth and that you’ll be back. Until then!

September 02, 2025

Dealership Rating
Employee Rating

Tristian goes above and beyond to help his customers and provides great customer service and knowledge. More

by robclark732004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Rob, sounds like Tristian earned an extra-mile medal for his service and knowledge. We’ll pass your praise along so he knows his effort mattered. Thanks for sharing, and come back anytime for that same above-and-beyond care.

August 30, 2025

Dealership Rating
Employee Rating

Tristan was helpful listen to my concerns. Advice on the maintenance items for my vehicle. Made me feel confident on the inspection on my vehicle. More

by Juanechavez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s great to hear Tristan made the inspection feel clear and trustworthy! That peace of mind is everything. We’ll pass this along. He’ll be happy to know you felt confident in his advice. See you next service.

August 28, 2025

Dealership Rating
Employee Rating

The system is good and appointment is easy to accept. The servicing take time is very high. More

by Coolrupwsh2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, thanks for taking the time to leave us your honest feedback. We always like to hear from our guests to identify what we're doing well and how to improve. We'll take notes and hope to deliver a 5-star experience next go round.

August 25, 2025

Dealership Rating
Employee Rating

I was treated well from the time I dropped my car off until co.pletion and was updated of status regularly. More

by hderam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks so much! We’re delighted you felt well cared for from start to finish. We take pride in keeping you updated, so we’re glad it hit the mark. We look forward to helping you again soon.

August 22, 2025

Dealership Rating
Employee Rating

Perfect service professional and highly recommended for your business to be honest with fast waiting times that will make your business more successful More

by Susan Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

Report | Print
Aug 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Susan, thank you so much for the shout-out. We really appreciate it. Your honest feedback and continual support help us improve. Let us know if you need anything else from us!

August 22, 2025

Dealership Rating
Employee Rating

My CRV had a very difficult issue to diagnose but the service department kept at it and eventually solved it. It took a handful of visits and a lot of manually intensive steps but they worked with Honda More

by dc.wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez

Report | Print
Aug 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your CR-V put us to the test, DC, but we love a challenge! Thanks for trusting us to see it through to the finish line.

August 19, 2025

Dealership Rating
Employee Rating

Excellent service and fast. For been the first I was very impressed with the service More

by blmtzahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we're so happy you had a great first experience. We aim to be fast and friendly, and we appreciate you choosing us. See you when it's time for round two!

August 15, 2025

Dealership Rating
Employee Rating

i am writing 15 word to satisfy this xxxxxxxxx requirement for this crazy survey More

by Not Sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you humoring the survey gods for us. Swing by anytime, and we will reward your effort with excellent service, no word count required.

August 14, 2025

Dealership Rating
Employee Rating

Excellent customer service and support; clean, comfortable and well maintained waiting area while you wait More

by buddyintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Comfy chairs and helpful people are a combo we love. Thanks for noticing the details and for the kind words about our service and space. We look forward to making your next wait just as pleasant.

1
2
...
25

Dealership Inventory (554 Vehicles)

used 2023 Honda CR-V Hybrid car, priced at $28,972
2023 Honda CR-V Hybrid
used
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
$28,972
View Details
used 2024 Honda Accord Hybrid car, priced at $33,494
2024 Honda Accord Hybrid
used
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
$33,494
View Details
new 2026 Honda Civic Hybrid car, priced at $29,740
2026 Honda Civic Hybrid
new
Crystal Black Pearl exterior
CVT
Front-wheel Drive
$29,740
View Details
new 2026 Honda Civic Hybrid car, priced at $30,195
2026 Honda Civic Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
$30,195
View Details
new 2026 Honda Odyssey car, priced at $44,345
2026 Honda Odyssey
new
Sonic Gray Pearl exterior
Automatic
Front-wheel Drive
$44,345
View Details
new 2026 Honda CR-V Hybrid car, priced at $41,135
2026 Honda CR-V Hybrid
new
Platinum White Pearl exterior
CVT
All-wheel Drive
$41,135
View Details
View All Inventory