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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
258 Reviews
4.7

258 Reviews

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258 Reviews of Tristian Rivas

November 04, 2025

Dealership Rating
Employee Rating

Friendly and got the job done. They checked my tires for any nails and determined the low air pressure was due to a drop in the outdoor temperature. More

by Paulette55
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Nov 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Paulette, it looks like our team predicted the perfect maintenance forecast! From checking your tires to spotting the chilly air drop, everything was handled with precision. We’re glad your car left in tip-top shape, rain or shine!

October 31, 2025

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Employee Rating

Everyone did a great job! I'll be back for future service when my car needs it. Thanks More

by Thomas.behneman
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thomas, we’re glad our team could make your visit feel like a perfect pair, just like witches and black cats! 🖤 We look forward to your next service visit.

October 31, 2025

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Employee Rating

Transmission service was quick & easy. Good experience. I'm done Really? Last of these I will do!!! More

by rp
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Nov 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Transmission service? Done in record time! Tristian makes every pit stop quick, smooth, and efficient. We're glad you had a good experience.

October 30, 2025

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Employee Rating

The dealership is clean and well kept, staff is friendly for the most part, could use better customer service from Tristan More

by Carlosovalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Carlos, thank you for sharing your feedback. We’re glad to hear you found our dealership clean and welcoming, and we appreciate your kind words about our team. Your input helps us continue improving.

October 23, 2025

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Employee Rating

Tristian was very helpful and thorough. He explained things so that I could understand and was very efficient. I will ask for him as my helper again. More

by Gail
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Oct 23, 2025

Gail responded

I do not want this published publically. Please use it internally for Norm Reeves and Tristan.

October 21, 2025

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Employee Rating

Courteous staff and waving room is always neat and comfortable. Snack bar has a good variety More

by teristurn2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Now that’s our kind of comfort stop, Teri! A clean, cozy waiting area and a snack bar that hits the spot make car care feel like a coffee break instead of a chore. Thanks for noticing the little details that make a big difference!

October 19, 2025

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Employee Rating

I do not have anything to say about this dealer that would be of any help More

by mcnameej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we’re sorry to hear your experience didn’t leave a positive impact. We truly value every opportunity to learn from our guests and want to understand what could have made your visit better. Please contact Richard Meneely at richard.meneely@normreeves.com so we can work to improve moving forward.

October 17, 2025

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Employee Rating

Tristian greeted me promptly to get me checked in for an oil change and tire rotation. He reviewed the process and gave me what turned out to be a very good estimate of my wait time. I received periodic upd More

by tjgriffith43
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Oct 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristian keeps the service lane ticking like a fine-tuned watch, every detail turning in perfect sync. From check-in to completion, each moment ran on precision and care. That kind of timing makes maintenance feel effortless.

October 14, 2025

Dealership Rating
Employee Rating

I love this dealership it’s so neat and everyone is so helpful and kind More

by Lizmarinara1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your visit sounds like a front-row seat at the “awesome dealership festival”! The team’s help and kindness are the main event, and we love that the neat atmosphere made your experience even brighter. Can’t wait to welcome you back for the next round of fun!

October 07, 2025

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Employee Rating

They are just so friendly, kind, on time, easy to work with. The place just feels happy. More

by mikiclement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Roye, Curtis Williams

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Oct 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Miki, your review is like a little ray of sunshine! ☀️ We’re so glad our team made your visit cheerful, smooth, and bright. Thanks for spreading the happy vibes! We'll be here for all your future needs.

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