Tristian Rivas | Page 2

Norm Reeves Honda Superstore North Richland Hills responded

Short wait times and friendly people are always a good combination. We also appreciate the coffee recommendation because that sounds like a pretty nice addition to the waiting room experience. Thanks for sharing your thoughts with us!

Norm Reeves Honda Superstore North Richland Hills responded

We’re sorry to hear your visits across different departments have consistently left you feeling unsatisfied. That is certainly not the impression we want our customers to take away. Please reach out to Richard Meneely, our Fixed Operations Manager, at richard.meneely@normreeves.com with more details, so we can assist you. 

Norm Reeves Honda Superstore North Richland Hills responded

We know you wouldn't recommend a place to your friend unless you really trusted everyone there, which means a lot. Thank you for the recommendation. Let us know if we can do anything else for you.

Norm Reeves Honda Superstore North Richland Hills responded

Not every service visit needs to feel like a big production, and this is a good example of that. Straightforward help, friendly people, and everything handled without unnecessary friction goes a long way.

Norm Reeves Honda Superstore North Richland Hills responded

Vicente, this feels like full celebration mode unlocked. Tristian making the process quick, kind, and smooth is exactly what we aim for. Enjoy the new car!

Norm Reeves Honda Superstore North Richland Hills responded

Tristian deserves the five stars! Thank you! We're lucky to have him on our team and you as a guest. Until next time!

Norm Reeves Honda Superstore North Richland Hills responded

A quick, comfortable visit makes all the difference! Tristian clearly helped keep things easy while getting you back on the road without delay. Appreciate you sharing that experience!

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad your visit ran like clockwork! We aim to deliver the type of consistent service you can set a watch by.

Norm Reeves Honda Superstore North Richland Hills responded

You called, we rolled, and your service was completed quicker than you expected. That's everything we want! Thanks for letting us handle it so well.

Norm Reeves Honda Superstore North Richland Hills responded

Tristian built a bridge of communication and trust that made every question easy to cross. Knowing you could rely on his guidance made the whole process feel steady and safe. That bridge is always here if you want to cross again.