Every time I visit I experience first rate service that
is customer focused and aimed at keeping my vehicle in tip top shape.
is customer focused and aimed at keeping my vehicle in tip top shape.
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by smartin474
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 11, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
This experience was out of this world! Tristian and the crew are mission control, making sure every system is go before you launch back onto the road. Thanks for trusting us, and come back anytime!
He solved my issues and came up with practical long term
solutions easily to meet my needs
solutions easily to meet my needs
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by awolf3
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 09, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Your experience had all the energy of a fun pep rally. Tristian led the cheers with solutions and care, making everything feel easy. The applause is well deserved!
Mar 07, 2026 -
awolf3 responded
Tristan is a great guy
Tristian Rivas is very polite.
. he helped me really fast .. I highly recommend this Honda
. he helped me really fast .. I highly recommend this Honda
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by mvblauth
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 06, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Tristian delivered service at lightning speed! Nice to know he made sure everything ran smoothly and left you smiling at the end of the ride. Thanks for the glowing recommendation!
I enjoyed working with Tristian.
He maintained a professional demeanor and took the time to provide a thorough explanation of everything happening to my car. He was very customer-foc
He maintained a professional demeanor and took the time to provide a thorough explanation of everything happening to my car. He was very customer-focused, responsive, and respectful. I will be taking my car to Tristian and the Norm Reeves team for any needed maintenance and repairs.
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by HappyDay
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 06, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Navigating car care can sometimes feel like sailing through fog, but with Tristian’s guidance, every detail was clear. Professional, respectful, and focused on your needs, he kept your journey smooth and safe! We hope you'll see him again.
Friendly, fast service Always thorough Friendly, fast,
efficient service. Informed on service time Will be back
efficient service. Informed on service time Will be back
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by Mariefowen
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Mar 06, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Your visit was fast, friendly, and perfectly navigated, like a kayak gliding down a serene river. Marie, it was a pleasure serving you, and we'd love to see you back anytime for your next adventure.
Fantastic ?
???? I highly recommend Norm Reeves Dealership! From start to finish, the experience was outstanding. The staff is professional, knowledgeable, and tr
???? I highly recommend Norm Reeves Dealership! From start to finish, the experience was outstanding. The staff is professional, knowledgeable, and truly committed to excellent customer service. The mechanics are highly trained in the latest technology and take pride in doing the job right the first time. What really sets this dealership apart is the respect and understanding they show every customer. If you’re in the Dallas–Fort Worth metroplex and want dependable, top-quality service, this is the place to go.
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by James.anthony.suarez
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Feb 27, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
A state-of-the-art facility and the latest tools will get you partway there, but it takes a dedicated team to put them to good use. Our crew knows how to make the most of those and take excellent care of your car! We appreciate your trust and enthusiastic review, James. We're looking forward to next time!
I love that the weight is not too long I enjoy the
pleasant greeting from the employees 😀
pleasant greeting from the employees 😀
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by inezpuseyie
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Just like rides on the highway, our team is excitingly speedy! They know that customer service starts the moment you set foot on the lot and ends long after you leave. Thanks for letting them know they're on the ball!
Great customer service Quality of work is the best,
technician communication is excellent Keep up the great work
technician communication is excellent Keep up the great work
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by Devoger
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Feb 24, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Precision work, constant communication, and peak efficiency make our team your go-to for auto service! Thanks for the perfect rating.
Great staff.
It didn't take long to have my car ready. Tristan is always professional and friendly.
It didn't take long to have my car ready. Tristan is always professional and friendly.
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by stewart
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
When the team is welcoming and the timing works out just right, it makes for a day that feels a little lighter. Tristian will be glad to hear he made an impression. We’ll be here whenever you’re ready for another smooth visit. Thanks, Stewart!
Everyone at the dealership is friendly and helpful.
If you need assistance they attempt to provide sound input and information. This is the best dealership I have worked with in my life and that is wha
If you need assistance they attempt to provide sound input and information. This is the best dealership I have worked with in my life and that is what keeps me returning to Norm Reeves Honda. They are three times farther than the nearest Honda dealership but, they are the best.
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by Ron.W.Sullivan
Verified Customer
Verified Customer
Other Employees Tagged:
Tristian Rivas
Feb 09, 2026 -
Norm Reeves Honda Superstore North Richland Hills responded
Hey Ron, we imagine a trophy shelf with your review shining at the top! Knowing that distance isn’t a barrier to excellent service is a reward in itself. Thank you for keeping us in your winning team.
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