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Tristian Rivas

Overview Reviews (283) Inventory (511)

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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7

283 Reviews

Overview Reviews (283) Inventory (511)

4.7

283 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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283 Reviews of Tristian Rivas

January 18, 2026

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Employee Rating

All my previous experiences have been excellent, Including this one. Tristan has always helped me with all my auto services. Tristan has always made sure everything is great before I leave your deal Including this one. Tristan has always helped me with all my auto services. Tristan has always made sure everything is great before I leave your dealership. More

by Moisesrlopez67

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

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January 17, 2026

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Employee Rating

no no thank you goodbye goodbye bye bye bye bye bye bye bye bye bye bye bye bye bye bye More

by christopherdavis1006

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

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January 17, 2026

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Employee Rating

no no thank you goodbye goodbye bye bye bye bye bye bye bye bye bye bye bye bye bye bye More

by christopherdavis1006

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

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January 16, 2026

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Great customer service. Tristan always keeps me informed. Enjoy working with Tristan Rivas every time. Tristan always keeps me informed. Enjoy working with Tristan Rivas every time. More

by MelanieWatkins

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

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Jan 16, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Tristian clearly earned his title as your go-to guy. Keeping you informed and making every visit smooth is exactly how a trusted point person should operate. We’re glad he makes every experience a great one. Until next time, Melanie!

January 16, 2026

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Courteous and professional Superior customer service coupled with outstanding job knowledge. Overall highly pleasurable experience. coupled with outstanding job knowledge. Overall highly pleasurable experience. More

by combat2004

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

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Jan 16, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Courteous, professional, and knowledgeable, each layer of service was stacked just right, like a snowman in a winter wonderland. We’re thrilled you left happy!

January 15, 2026

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Employee Rating

This is a great dealership from check in to check out they keep you updated they keep you updated More

by Melvin Raphel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 16, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Who says visiting the dealership can’t be a party? Your experience was like the ultimate party bus: seats comfy, vibes high, and updates coming faster than the DJ drops beats. Glad you had a smooth, fun ride all the way to check-out!

January 06, 2026

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Employee Rating

My experience with dealership is good. They strive to provide excellent customer service In every area They strive to provide excellent customer service In every area More

by anitamscott

Verified Customer

Recommend Dealer

Yes

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Jan 07, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Good experiences come from steady effort, and we’re glad that came through during your visit. Thanks for sharing your thoughts.

January 06, 2026

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My experience with the dealership is good. Favorite is Tristian. He's honest, trustworthy, professional, and goes over beyond to assist. Favorite is Tristian. He's honest, trustworthy, professional, and goes over beyond to assist. More

by anitamscott

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

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Jan 07, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

When someone earns trust by being clear and dependable, it shows. We’ll be sure Tristian sees this. He truly enjoys helping people feel supported.

January 05, 2026

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Employee Rating

Work not done as I discussed with him Still not fix Still light pop up Update not available see dealer light pop up Update not available see dealer More

by s.jiwani01

Verified Customer

Recommend Dealer

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Jan 06, 2026 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we're sorry to hear of your dissatisfaction and would like to better understand what occurred. Please contact our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com with more details. We'd be happy to look into the situation and confirm your service was completed.

December 30, 2025

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Employee Rating

Fast service and efficient, Tristan mafe sure I knew everything about what's going on with my car. everything about what's going on with my car. More

by Rileydurrell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas

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Dec 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It’s always great when service is straightforward and quick. Tristian clearly made your visit a breeze!

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Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

283 Reviews of Tristian Rivas

Dealership Inventory (511 Vehicles)

Had a great experience?Spread the word.

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