Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
213 Reviews
4.7

213 Reviews

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213 Reviews of Tristian Rivas

July 01, 2025

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Employee Rating

This dealership's service department is always reliable customer centric and always professional they are transparent and trustworthy More

by Perezsoccerfam
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Recommend Dealer
Yes
Jul 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your glowing review is fuel for our team—thank you! Caring for your car is our passion, and we can’t wait for the next opportunity to shine.

June 27, 2025

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Fast service, helpful staff. I was able to schedule maintenance same day and was in and out. More

by Nfazen
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Recommend Dealer
Yes
Jun 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Fast, same-day service is the goal—so happy Tristian could make it happen for you! Thanks for calling out our helpful staff, and we look forward to your next maintenance visit.

June 26, 2025

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⭐️⭐️⭐️⭐️⭐️ Great experience at Norm Reeves Honda Superstore North Richland Hills! Everyone was friendly, helpful. I’m very happy with the service. Highly recommend them! 100% More

by RoMa
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Recommend Dealer
Yes
Jun 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Your stellar five-star shout-out has us beaming—thank you for recommending our friendly, helpful team far and wide. We’re delighted you’re happy with your visit, and we look forward to keeping that smile going!

June 21, 2025

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Helpful and responsive to my situation. Explained what work was being done and how much it would cost. More

by lcraft12
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 23, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a great experience! Thanks for the 5 stars—it means a lot to our entire staff. Hope to see you back at the dealership soon.

June 19, 2025

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Tristian got my car in and out quickly. He listened to my concerns, and also was prepared with prices, as well as description of services needed in the future. His courtesy and thoroughness More

by DNewman
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 20, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan has it all: speed, expertise, and friendly customer service. That's what sets our service center apart! We're glad to hear you enjoyed your visit with our team. Stop by anytime and we'll be ready to keep your car in top shape!

June 13, 2025

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Tristan Rivas is very professional. His concern for clients safety genuine. He is very informative of the services being done and takes time to answer all questions asked. I very much More

by Idarn.60
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Recommend Dealer
Yes
Jun 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We really appreciate your fantastic review! Tristan is a clear superstar, and he appreciates the shoutout. Our team works hard to deliver top-notch service, and it’s great to see it’s paying off. Let us know if there's anything else we can help you with.

June 10, 2025

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Everything was quick and easy as usual. Thanks for everything and keep up the good work! More

by maggieh07
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Recommend Dealer
Yes
Jun 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Quick and easy is exactly how we like it—thank you for the kind words! 🙌 We’ll keep bringing our A-game so your next visit is just as smooth. You keep being awesome, too!

June 10, 2025

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I had an hour wait for an oil change. Finally after an hour and 45 minutes I went to him to find out where my car was in the process. He never made any attempt to find me and let me know More

by Justkathypatterson
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Kathy, thank you for sharing your honest thoughts with us. We're really sorry to hear about the wait and understand why that would be frustrating for you. We appreciate your willingness to give us another chance, and if you'd like to discuss this further, please reach out to Richard Meneely at richard.meneely@normreeves.com. We hope your next visit will be 5-star worthy. 

June 06, 2025

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Great service with quick and efficient customer service with no issues whatsoever And the dealership was very clean and neat More

by Cristianojeda199417
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jun 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We always like to keep things squeaky clean for our visitors and are glad you noticed! Tristian will be pleased to hear he delivered 5-star service, and if you need us for anything else, you can check out our convenient online scheduling options. Until then, have fun and drive safe!

May 26, 2025

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Employee Rating

As soon as I showed up for my service appointment. Angel took care of the need right away. Appreciate the service! More

by Shae Frazier
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Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

May 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Angel is truly deserving of the name! We're so glad that everything went well, Shae. Thank you for the review and please check us out again in the future.

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