Troy Carter
Troy Carter at Regal Acura

Troy Carter | Page 13

Acura Specialist

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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5.0
132 Reviews

Dealership Experience

20 yrs, 2 mos

Industry Experience

20 yrs, 2 mos

5.0

132 Reviews

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132 Reviews of Troy Carter

February 01, 2021

Dealership Rating
Employee Rating

Troy, his manager, Meghan and the final man who finished my paperwork were all very helpful. They tried their best to get me into what I was able to afford. More

by YOKASTAMARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Regal Acura responded

Thanks, Congrats on your new vehicle!

January 20, 2021

Dealership Rating
Employee Rating

The staff here are friendly and very easy. To work with. Pricing was more than fair. Overall, the whole purchase process was extremely easy and effient. More

by Davmoha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Exum , Pedro with finance. Forgot the name but our Indian salesman was excellent.

Jan 21, 2021

Regal Acura responded

Congrats on your new car!

January 01, 2021

Dealership Rating
Employee Rating

Contact them by email learn of vehicles available types, especially the Acura with technology package, also the salesman is a very responsible person and fully explained in detail all vehicle technology. More

by Ecansshadow03
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Exum , Kyle Cook, Pedro

Jan 04, 2021

Regal Acura responded

Glad to hear our team was able to help in your research!

December 31, 2020

Dealership Rating
Employee Rating

I hate doing surveys. Wow www wow we we were www eee w. W. E. E. R. S. D. s s s s e r r. More

by TOMP_6164
Recommend Dealer
Yes

Other Employees Tagged: Brandon Exum

Jan 04, 2021

Regal Acura responded

Thanks for the 5 stars!

October 08, 2020

Dealership Rating
Employee Rating

Over these past 6 years I have found Troy Carter a pleasure to deal with and Ray and Rob in the service area are also a pleasure. More

by MICRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Brandon Exum

Oct 09, 2020

Regal Acura responded

Thank you for taking the time to leave us feedback! We appreciate your comments and your continued loyalty to Regal!

September 11, 2020

Dealership Rating
Employee Rating

We had a great experience with Troy and Regal. Troy took extra time with us to ensure we got what the car we were looking for. More

by browningnancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Constant, Pedro

Sep 16, 2020

Regal Acura responded

Congratulations on your new vehicle!

September 03, 2020

Dealership Rating
Employee Rating

We are very satisfied with our choice of dealership, but mostly because of our experience with our consultant, Troy. Troy was patient with us from start to finish always making himself available to answer More

by Meghan Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Exum , Pedro J.

Sep 10, 2020

Regal Acura responded

Congratulations on your new Acura! We love Troy and agree that he goes above and beyond for his customers!

August 12, 2020

Dealership Rating
Employee Rating

Great no pressure situation. You should ditch the “protection plan.” Total ripoff. Troy was great. Online quote did not match in person but we worked it out. More

by ksingletonedd
Recommend Dealer
Yes

Other Employees Tagged: Brandon Exum , David Constant

Aug 13, 2020

Regal Acura responded

Thank you for your feedback, everyone has different needs for the vehicles, which is why we offer different protection plans and the option to not get one at all! Congrats on your new vehicle!

June 29, 2020

Dealership Rating
Employee Rating

It was respectful and pleasant I would recommend Kyle he was the best and I look forward to working with him again in the future More

by dhs41441
Recommend Dealer
Yes

Other Employees Tagged: Kyle Cook, Sonny Glover

Jul 01, 2020

Regal Acura responded

We look forward to working with you again too!

June 29, 2020

Dealership Rating
Employee Rating

Whistle stop After oil change Mr. Pendergast took us over to see Troy Carter to solve our whistle noise after we shut off engine. He recorded the noise on his phon More

by BNEMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Pendergast

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