97 Reviews
Write a Review97 Reviews of Troy Carter
February 13, 2021
The whole process of finding the right vehicle and completing the purchase was smooth. No pressure or upselling. We used our own credit union for financing. completing the purchase was smooth. No pressure or upselling. We used our own credit union for financing. More
Other Employees Tagged: Brandon Exum , Pedro Jenner
February 11, 2021
Troy Carter handled my transaction in a most professional way. He had a grasp of what I wanted and in record time took care of all the details. Also his grasp of explaining the new electronics for the new 20 way. He had a grasp of what I wanted and in record time took care of all the details. Also his grasp of explaining the new electronics for the new 2022 MDX was superb. Also want to thank Pedro for his handling of the paperwork. He knows what he is doing and Ken for his expertise evaluating my turn in value. He was very personable and efficient. Thank you all for making my transaction easy. Love my new MDX. More
Other Employees Tagged: Ken Huckabee , Pedro ?
February 09, 2021
So I came into Regal Acura interested in an A-Spec ILX and Troy was really helpful and super friendly and was very upfront about my chances ext because of my poor credit but I was also putting down a larg and Troy was really helpful and super friendly and was very upfront about my chances ext because of my poor credit but I was also putting down a large down payment. Well he walked me over to the GMC Building and I got to work with Pedro (SP?) And he was amazing super friendly wasn't abrasive or rude to me and was able to get me into the Car with a great loan and payment and actually got me a lower payment than they had originally thought. I would totally recommend Pedro and Troy and Mr. Huckabee. My only complaint about the entire experience was that this Older Black Gentlemen And I can't remember his name, He was the GMC Desk Manager I believe? I told him that I did not want to use my dad as a Co-Signer on this loan and wanted to do this myself, He insisted on talking with my Father who I had brought along and he tried to pressure my father into co-signing and then just buying the car outright via cash. This honestly almost scared us away from Regal but Due to the Friendliness of Troy and Pedro I came back and made the deal. More
Other Employees Tagged: Ken Huckabee , Pedro in Finance
February 08, 2021
We just purchased our 1st Acura. It was a wonderful experience thanks to Troy our salesman,Ken the manager and Pedro finance. I highly recommend this dealership. experience thanks to Troy our salesman,Ken the manager and Pedro finance. I highly recommend this dealership. More
Other Employees Tagged: Ken Huckabee , Pedro in finance gets 5 stars.
February 04, 2021
Regal Acura has done great job completing all services to my car and explain these services and cost. My service representative did get job keeping me informed on progress of the service and explained each s my car and explain these services and cost. My service representative did get job keeping me informed on progress of the service and explained each step in the process More
Other Employees Tagged: Adam
February 01, 2021
Troy, his manager, Meghan and the final man who finished my paperwork were all very helpful. They tried their best to get me into what I was able to afford. my paperwork were all very helpful. They tried their best to get me into what I was able to afford. More
January 20, 2021
The staff here are friendly and very easy. To work with. Pricing was more than fair. Overall, the whole purchase process was extremely easy and effient. Pricing was more than fair. Overall, the whole purchase process was extremely easy and effient. More
Other Employees Tagged: Brandon Exum , Pedro with finance. Forgot the name but our Indian salesman was excellent.
December 31, 2020
I hate doing surveys. Wow www wow we we were www eee w. W. E. E. R. S. D. s s s s e r r. W. E. E. R. S. D. s s s s e r r. More
Other Employees Tagged: Brandon Exum
December 31, 2020
Contact them by email learn of vehicles available types, especially the Acura with technology package, also the salesman is a very responsible person and fully explained in detail all vehicle technology. especially the Acura with technology package, also the salesman is a very responsible person and fully explained in detail all vehicle technology. More
Other Employees Tagged: Brandon Exum , Kyle Cook, Pedro
October 08, 2020
Over these past 6 years I have found Troy Carter a pleasure to deal with and Ray and Rob in the service area are also a pleasure. pleasure to deal with and Ray and Rob in the service area are also a pleasure. More
Other Employees Tagged: Ray Taylor, Brandon Exum