Troy Cowan

Troy was great to work with. He was very knowledgeable, helpful and non-pressuring. I will gladly recommend Lithia Subaru Reno and Troy to others. He was very knowledgeable, helpful and non-pressuring. I will gladly recommend Lithia Subaru Reno and Troy to others. More

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My experience at Lithia Subaru was very positive. Everyone I dealt with at the dealership, and especially salesperson Troy Cowan, was very friendly and professional. Least painful car buying experien Everyone I dealt with at the dealership, and especially salesperson Troy Cowan, was very friendly and professional. Least painful car buying experience ever! More

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Troy made buying my new outback a very comfortable experience He was very helpful knowledgeable and a pleasure to work with I highly recommend him experience He was very helpful knowledgeable and a pleasure to work with I highly recommend him More

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Staff is friendly and helpful. Troy was a pleasure to communicate with and was super helpful with the entire process Troy was a pleasure to communicate with and was super helpful with the entire process More

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Thank you so much, you are the most awesome person I have ever meant, I will up most send family and friends your way and tell people my experiences was with you. ever meant, I will up most send family and friends your way and tell people my experiences was with you. More

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My experience at Lithia Subaru was AWESOME from start to finish! Troy met me at the door and made the car buying experience truly the best one I have had thus far. He was polite, helpful, accommodating, fri finish! Troy met me at the door and made the car buying experience truly the best one I have had thus far. He was polite, helpful, accommodating, friendly and just all around pleasant. He kept in touch with me regularly to let me know the status of my vehicle's delivery. In addition Sal was helpful to me as well when I finalized my paperwork and drove off the lot! Sal was friendly and accommodating!! Tommy in finance is the Man...he was great and I thoroughly enjoyed talking with him as he worked my numbers and got me the best deal possible! Lithia Subaru in Reno is A+ in my book!!!!! More

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These jerks took a $1000. 00 deposit on a 2023 car that they said would be on the lot by 22 September. Needless to say it didn’t show up on that date and wasn’t scheduled to be 00 deposit on a 2023 car that they said would be on the lot by 22 September. Needless to say it didn’t show up on that date and wasn’t scheduled to be loaded on the new date they gave us. They ran my credit on the 12 of September. They have no clue to what they have coming in and quickly say they have no control! I made a formal complaint to corporate but will probably go unanswered! Do t do business with Troy Cowan! He’s clueless and doesn’t keep up with his inventory! Also doesn’t answer calls but will text you as all clueless people! But not usually in a timely manner! More

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Awesome - very easy Very good customer service. Excellent sales personnel. Finance person was very creditable. Everyone made my experience smooth. I would recommend Very good customer service. Excellent sales personnel. Finance person was very creditable. Everyone made my experience smooth. I would recommend Lithia Reno Subaru to anyone. More

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Excellent customer service We leased instead of purchase and we are very happy with the overall experience. The sales personnel were very knowledgeable in helping make the righ We leased instead of purchase and we are very happy with the overall experience. The sales personnel were very knowledgeable in helping make the right decision. There was no pressure to buy or lease. More

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Xtrek Purchase 2019 Our family were looking for a vehicle and was able to find the suitable car, economical and dependable. Troy Cowan was very courteous and did not pre Our family were looking for a vehicle and was able to find the suitable car, economical and dependable. Troy Cowan was very courteous and did not pressure us to purchase when we first visited. He assisted two of our family members that had recommended him to us. They were very happy and appreciative of his professionalism and assistance with their purchase and our experience was the same. I also want to extend our gratitude to Sal Fregoso who partnered with Troy on assisting us. Thank you again for making our vehicle purchase with ease and for taking time to assist us. Nyree Magdamit More

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