Troy DeBerg | Page 6

Friendly service and didn’t let the argumentative customer ahead of me get in the way of how our appt went. Walked out with a new (to me) Jeep and couldn’t be happier! customer ahead of me get in the way of how our appt went. Walked out with a new (to me) Jeep and couldn’t be happier! More

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Found new truck online, contacted salesman, was good on sticker price, were then told 1000k down to hold while we came from out of state. Salesman then asked some personal status questions for possible dis sticker price, were then told 1000k down to hold while we came from out of state. Salesman then asked some personal status questions for possible discounts…like veteran and disability etc. being a 100 percent disabled veteran he said that should qualify and he would get things started and call us back. Well, on the call back he said his manager changed things and the price was now 3000k higher than discussed earlier. We said no thanks, nice bait and switch you got going there. Then refused to give us the name of the district manager for that area. Two thumbs down! Troy seemed nice, but supposedly hamstrung by higher ups. So not a fighter for his customer. More

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Recently purchased a used car from Troy Deberg. He has been outstanding and focused on keeping me in the loop during the sales process. I am located in CA and required shipping from Fargo to Reno. Even th been outstanding and focused on keeping me in the loop during the sales process. I am located in CA and required shipping from Fargo to Reno. Even though the dealership did not offer shipping they were helpful in assisting me all along the way. It was a pleasure purchasing the car. I also have high praise fir Dawn Holmes who handled the business side of the sale. Both are a credit to the dealership, More

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I traded a vehicle and we had a deal. Dealership did not honor the deal per the GM. Said they could now get more money. honor the deal per the GM. Said they could now get more money. More

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I appreciate the selection of cars and affordable prices. Very friendly and knowledgeable salesman. I came in wanting a Jeep renegade, and left with a Ford escape after learning that this car would be an ove Very friendly and knowledgeable salesman. I came in wanting a Jeep renegade, and left with a Ford escape after learning that this car would be an overall fit for me financially. More

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Troy DeBerg made my deal happen over text messages and a few phone calls. I had the jeep deal done in less than 2 days including negotiating a trade in with Troy without ever setting foot in the dealership. few phone calls. I had the jeep deal done in less than 2 days including negotiating a trade in with Troy without ever setting foot in the dealership. Easy peasy. Then when the jeep arrived from the factory, all I had to do show up and sign and drive. I never had to set foot in the dealership until I picked up my jeep!!! Texting Troy from the comfort of my couch took the anxiety and frustration out of sitting in the dealership. I also got a phenomenal deal on my 2021 Hydro Blue Wrangler Rubicon thanks to Troy. More

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Hi. I just wanted to let you know, even though Ive Hi. I just wanted to let you know, even though Ive bought a TON, I HATE buying vehicles. I hate haggling, I hate wondering if Im getting screwed or Hi. I just wanted to let you know, even though Ive bought a TON, I HATE buying vehicles. I hate haggling, I hate wondering if Im getting screwed or not, I hate the whole process. Until this time. Troy. Was. AWESOME. There was no pressure. He was not pushy. I can honestly say Troy made this whole process enjoyable. I will definitely be back. My only advice to you, is keep Troy around there, as long as you can!! I dont know if anyone reads these, but if someone does, I can honestly say hes the best Ive ever worked with. Thanks, Ryan More

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Deeply disappointed in our experience at this dealership. We came in with a vehicle in mind, and with financing lined up, and the experience still took nearly four hours. Troy, and the rest of the sales depa We came in with a vehicle in mind, and with financing lined up, and the experience still took nearly four hours. Troy, and the rest of the sales department, took care of us without question. However, our largest issue is with Kyle and the finance department. Understanding that dealerships are using the finance part of the transaction as an opportunity to upsell, Kyle appeared to become personally insulted when we refused all optional protection and upsell options. Between the length of time spent in the dealership, and our experience with the finance department, we have been actively sharing our negative experience and likely will not return to purchase another vehicle. More

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Just in was great to work with and easy to talk to however he came off a bit arrogant it seemed but he was very courteous and seemed concerned with my new RAM purchase that i am liking alot. however he came off a bit arrogant it seemed but he was very courteous and seemed concerned with my new RAM purchase that i am liking alot. More

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Great salesman, knows his products and is down to earth kind of guy. Amazing man to work with on my truck sale. Friendly and courteous environment. GO TROY!!! kind of guy. Amazing man to work with on my truck sale. Friendly and courteous environment. GO TROY!!! More

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