Troy Hiemstra
Troy Hiemstra at Zeigler GMC of Holland
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Troy Hiemstra | Page 2

Sales

Zeigler GMC of Holland

822 Chicago Drive
Holland, MI 49423

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Troy Hiemstra

June 15, 2021

Dealership Rating
Employee Rating

Whether dealing with the service department or buying a new vehicle, our experience is always phenomenal! We will continue coming back to Elhart! Thank you to all of those we’ve interacted with over the la More

by ERIKA DIAZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa , Jon Shannon,Matt Plantenga

Jun 16, 2021

Zeigler GMC of Holland responded

Thanks so much for the nice review! Troy, Caryn, Matt, and Jon are key components of our team, and it is great to hear that they made your experience phenomenal! It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

May 20, 2021

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Employee Rating

Kim, Troy and Caryn went above and beyond to make my purchase seamless. I will absolutely recommend Elhart to all of my friends in the Midwest. More

by darce.swaggert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Foster , , Caryn

May 21, 2021

Zeigler GMC of Holland responded

HI! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Kim, Troy and Caryn, and I will be sure to share your compliments with them. We thank you again for visiting our dealership and for this great review! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 26, 2021

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Worked with Ben, Simon and Troy...all 3 knew their GMC trucks and really educated me on the finer points. Brad did a great job with the financial portion. Both my wife and I are very happy with Elhart...S More

by dsbutler8105
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Marietta , , Brad Holwerda

Apr 27, 2021

Zeigler GMC of Holland responded

Thanks for the positive feedback! It's great to hear that you enjoyed our services so much that you've bought two new cars from our dealership in the past 8 months! Customer satisfaction is top priority and I'm glad to that our team showed you that we work hard to keep our customers satisfied! Thanks for your loyalty and the five-star review! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 02, 2021

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Employee Rating

Great people, great dealership! I’ve bought 2 new GMC trucks from Elhart GMC and referred my closest friends to Elhart as well. They also purchased a new Hyundai! Great service department as well. Qualit More

by brennanjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa , Ron Hazlewood,Robert Gibson,Jon Shannon

Mar 03, 2021

Zeigler GMC of Holland responded

HI! Thanks for the positive feedback! It's great to hear that you have enjoyed our dealership so much that you've bought two trucks and referred us to your friends. We very much appreciate the opportunity to earn your business and for your loyalty! It's important to us to have life-long relationships with our customers. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 18, 2021

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Employee Rating

Great dealership to work with. Everyone is fantastic and helpful. Good selection of quality vehicles. Would highly recommend and work with them in the future. More

by purkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2021

Zeigler GMC of Holland responded

Hi, we are thrilled to hear that you were extremely pleased with your experience at our dealership! Thank you for taking the time to share such stellar feedback, we appreciate your recommendations. It is extremely important that our customers are comfortable throughout the entire process. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 15, 2021

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Employee Rating

Very friendly down to earth dealership. No pressure to buy, gave lots of different options for buying or leasing. Facility was clean and well maintained. More

by abross72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged:

Jan 18, 2021

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience and appreciate the opportunity to earn your business. If there's anything further we can do for you, we are happy to help! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 30, 2020

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Employee Rating

Rick was very kind and open,he listened will,very careing,and answered all my questions,, friendly in putting the deal together,and very helpful on all the little dealings More

by bkoeman2@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: , Jennifer OBrien-Martinez,Duane Scholten,Rick John

Nov 02, 2020

Zeigler GMC of Holland responded

Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Rick, and we will be sure to share your compliments with him. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 22, 2020

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Employee Rating

Simon and his team took care of me in so many ways. They weren’t the cheapest but they got me exactly what I wanted in a short amount of time so I could surprise my wife on her birthday. They were 100% hon More

by jwike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa

Oct 23, 2020

Zeigler GMC of Holland responded

We at Elhart GMC are excited to read we have excellent customer service. We always want to receive positive feedback. Thus, our attention is focused on our honest and transparent interaction between our sales team and customers. Thank you for recognizing Simon and our team. They work hard to make sure their customers are 100% completely satisfied. We appreciate the opportunity to earn your business. Thanks again for your amazing words and we hope to see you soon. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

October 07, 2020

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Employee Rating

Troy was fantastic! No games. No wasted time. He helped find extra savings through my employer. Very satisfied with the experience. We are enjoying our new vehicle. More

by HEUKERP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged:

Oct 08, 2020

Zeigler GMC of Holland responded

HI, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Troy will be thrilled to hear that he's been successful at this. I'll be certain to share your compliments with him. Congrats on your new vehicle and we're glad you're enjoying it! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

September 29, 2020

Dealership Rating
Employee Rating

Elhart GMC showroom is very neat and clean. The entire staff is very customer oriented from Sales persons, managers and office staff personnel. Troy, Rick, Simon and Cariyn are all top notch in their own More

by johnlknoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa , , Rick Johns

Sep 30, 2020

Zeigler GMC of Holland responded

HI, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and Troy, Rick, Simon and Caryn will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments. We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com