Troy Ross

Internet pricing a bit misleading. they claim no dealer add ons ever, when in fact the sales price was higher due to included family guarantee policy. The final selling price however, they claim no dealer add ons ever, when in fact the sales price was higher due to included family guarantee policy. The final selling price however, still beat advertised prices in both the DFW and Houston area Mitsubishi dealerships by a substantial (4 figs.) margin. No pressure whatsoever in any sales, finance, or decision to purchase vehicle from them. Very upfront on all aspects of transaction. Very helpful to guarantee all factory rebates were made available and applied to purchase. Vehicle was cleaned and prepped prior to arrival and ready to go after a short and straight forward transaction completion. More

by mbjk Verified Customer Verified Customer

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When I came to buy my car, I wasn’t fully confident about the process. Troy stood out with his excellent service, honesty, and transparency. He took the time to answer all of my questions and made sure I fel the process. Troy stood out with his excellent service, honesty, and transparency. He took the time to answer all of my questions and made sure I felt comfortable with my decision. Even after the purchase, he kept in touch to check how the car was doing. The vehicle has been running perfectly, and I truly don’t regret my decision. Thank you, Troy, for making this such a positive experience, definitely 5 stars! More

by vitorinomichelle85 Verified Customer Verified Customer

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I didn’t buy a car here so stop asking me about my experience because I will put negative review experience because I will put negative review More

by ruby_reyna Verified Customer Verified Customer

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Ky was great! The management team and Ky did everything to get me into my new vehicle. I am so happy with it and highly recommend them. The management team and Ky did everything to get me into my new vehicle. I am so happy with it and highly recommend them. More

by aishah.calloway11 Verified Customer Verified Customer

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They make me have trouble with the second key of my truck I have to called them many times to get it, very bad experience with them. I have to called them many times to get it, very bad experience with them. More

by elyvr77 Verified Customer Verified Customer

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It was great. They had great workers great cars. We liked all the help the we received They had great workers great cars. We liked all the help the we received More

by HSALCIDO2525 Verified Customer Verified Customer

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Clay Cooley was great got and good deal and everyone was very friendly Troy was a superstar very friendly Troy was a superstar More

by mrslick45 Verified Customer Verified Customer

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Had very easy process and Troy was very helpful with getting me into a vehicle. getting me into a vehicle. More

by meishabrown.sl Verified Customer Verified Customer

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This was the worst experience I have ever had in working with a car dealership. They claimed one price, but continued to bring me a price that was much higher during the buying experience. A month after pur with a car dealership. They claimed one price, but continued to bring me a price that was much higher during the buying experience. A month after purchasing the vehicle there became an issue that needed to be seen at Service. Even though I had purchased the vehicle just a month prior they were not willing to waive a diagnostic fee or back their vehicle in anyway. When I inquired “is there anything you can do for me” they claimed they were gutted on the deal and I was made to feel as though it was my fault For the deal that they made. According to the Manager…“We are not willing to give anything else on this vehicle.” The vibe they gave off was we washed our hands of this vehicle because we made a bad deal… And I am made to feel as though it’s my fault. Horrible customer service. More

by marshallgarrett47 Verified Customer Verified Customer

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Hassle free, cordial and fast pace deal done. Everyone was forthcoming and very friendly environment. Everyone was forthcoming and very friendly environment. More

by sajidjaafry Verified Customer Verified Customer

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