Rodney koon

The service drive engaged in bait-and-switch pricing. I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear brake repair, falsely claiming a brake overhaul is 'maintenance' and then claiming it was already 'on sale' to avoid the discount. Furthermore, they snuck an extra charge of $10.00 onto my Wednesday oil change special of $69.95 without disclosing it upfront stating my vehicle takes 6 quarts of oil instead of 5 without also disclosing this to me. Total lack of pricing transparency and deceptive management. I am initiating a claim/request for my $60.00 discount back to my card. Furthermore these type of practice will not make me patronize this dealership due to dishonesty and deceptive practices. The sales department is not better as well to make a vehicle purchase. They do really bad business. More

by ebradg2 Verified Customer Verified Customer

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Had a great experience and ended up with a car I loved. All associates were professional, caring, and helpful! All associates were professional, caring, and helpful! More

by shara.eggleston Verified Customer Verified Customer

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The best in every way possible! !! Mr Enrico and Rodney for helping me and my family we came out of there with 3 cars that night not much words said just the requirements and the con !! Mr Enrico and Rodney for helping me and my family we came out of there with 3 cars that night not much words said just the requirements and the congratulations at last!!. Very very effective and efficient service thank you so much!! More

by NATHALIMARTINEZ85 Verified Customer Verified Customer

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On 3/13 I but a brand new 2026 Mitsubishi. I purchased insurance with them gave them my card to rain and they gave me an insurance card. Two weeks later I received a call and text message I purchased insurance with them gave them my card to rain and they gave me an insurance card. Two weeks later I received a call and text message for a random number. He said my payment didn't go through with the insurance company. I needed to pay for the insurance today. Confuse I called the dealership. Deenie Compton because she was the person I was referred to. I asked to speak to the GM. Rodney Koon then got on the phone say just pay. At this point I started to get concerned. So I stated I was going the insurance company number which was AAA Texas. AAA then looked into my concerns and noticed this was fraudulent documentation Clay Cooley Mitsubishi allowed me to drive off a lot with a brand new car without any insurance just to make a sale. More

by China Verified Customer Verified Customer

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They collected $116 cool money for just checking whether the battery is okay or not. And this is for their client whom they sold the car to no long ago. the battery is okay or not. And this is for their client whom they sold the car to no long ago. More

by fkalwiji Verified Customer Verified Customer

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The buying process was done smoothly, there wasn’t much of a wait and I completed everything online and over the phone. of a wait and I completed everything online and over the phone. More

by tramisha.freeman07 Verified Customer Verified Customer

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Seneca Morris was very professional. He helped me get the car I needed and the payment I wanted. I couldn't be happier. He helped me get the car I needed and the payment I wanted. I couldn't be happier. More

by lake6483 Verified Customer Verified Customer

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Only place to go to buy a new or used vehicle is with Clay Cooley Mitsubishi. Go see Rodney and his Team! Clay Cooley Mitsubishi. Go see Rodney and his Team! More

by Brittany Steel Verified Customer Verified Customer

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This dealership was unprofessional and did discuss things with me thoroughly. They did not discuss all of my available options with me. They would not fill up my gas tank and a week after I bought the car, t with me thoroughly. They did not discuss all of my available options with me. They would not fill up my gas tank and a week after I bought the car, the routine maintenance notification showed up. They refused to change the oil in the vehicle and told me it was my responsibility. I also found a bra under the seat the same day I bought it. I was told it was never owned by another person. It had 1900 miles on the car. I’m very disappointed and disgusted with this company. The finance person also called me a week after I bought the car to ask for additional documentation so he could finalize my finance paperwork. That’s when I found out I was approved by multiple lenders but was told by the finance manager that no one would approve except 1 company. I wish I would have listened to my intuition and never purchased a vehicle with them. My sales person was not knowledgeable about the vehicles she was selling. She also rushed me to make a decision and then left me sitting in a room for an hour without checking in with me. It was a horrible experience. More

by Buyer2025 Verified Customer Verified Customer

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It was a great experience with Mo she was amazing to work with making my purchase easy with making my purchase easy More

by mobrenay3123 Verified Customer Verified Customer

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