Troy Rupe
Troy Rupe at Wallace Nissan

Troy Rupe

Sales Professional

Wallace Nissan

2733 E Stone Dr
Kingsport, TN 37660

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Troy Rupe

September 02, 2026

Dealership Rating
Employee Rating

Had a good experience sales man was great staff friendly would go back for something else More

by dsproles68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim McCoy

Sep 04, 2026

Wallace Nissan responded

Thank you so much! We’re glad you had a great experience with your salesperson and our team. We truly appreciate your business and would love to help you again in the future!

August 29, 2026

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Quick and easy process! Troy and the staff were great to deal with! Definitely recommend! More

by jskeene0623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Moulse

Aug 31, 2026

Wallace Nissan responded

Thank you so much for the recommendation! We’re glad Troy and the team made everything quick and easy for you. We truly appreciate you choosing Wallace Nissan and hope you enjoy your new ride!

August 26, 2026

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They were kind and helpful, make experience easy. I bought a suv there about 7 years ago. More

by tcraddock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim McCoy

Aug 28, 2026

Wallace Nissan responded

Thank you so much for coming back to see us after 7 years! It means a lot that you chose Wallace Nissan again. We’re glad our team made your experience easy and enjoyable, and we truly appreciate your continued trust!

August 26, 2026

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Very friendly, have bought several cars from them and always had a good experience. They find what I’m looking for without wasting my time or theirs More

by letsgoredwings07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2026

Wallace Nissan responded

Thank you so much for your continued loyalty! It means a lot that you’ve trusted us with several vehicle purchases over the years. We’re glad our team continues to make the process easy, efficient, and focused on finding exactly what you’re looking for!

August 25, 2026

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Troy was awesome he showed us around and we told him what we were looking for. He said he won’t pull any punches with us. He was straight with us. We bought a Nissan Frontier 2026. I am thrilled with the tru More

by tumbleweed_rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Phipps

Aug 26, 2026

Wallace Nissan responded

Thank you so much for sharing your experience! We’re thrilled Troy and Jason took great care of you and made everything come together. We truly appreciate your trust in our team. Enjoy that new 2026 Frontier—you picked a great truck! ❤️🛻

Aug 25, 2026

tumbleweed_rose responded

Thank you

August 21, 2026

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Employee Rating

The dealership was very helpful and professional. They worked with us on the financing we requested. More

by gmman292000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wally Kennedy, Jerry Sproles

Aug 21, 2026

Wallace Nissan responded

Thank you for the kind words! We’re so glad our team was able to work with you and make the financing process easy. We truly appreciate you choosing Wallace Nissan and hope you enjoy your new vehicle!

August 18, 2026

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Employee Rating

The dealership was very helpful and professional. They informed us extremely well about our new car and financing. More

by Nhelbert69.nh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wally Kennedy, Jim McCoy

Aug 18, 2026

Wallace Nissan responded

Thank you so much for the kind words! We’re glad our team made the process easy and kept you well-informed every step of the way. We truly appreciate you choosing Wallace Nissan and hope you love your new car!

Aug 18, 2026

Nhelbert69.nh responded

We love our Pathfinder. Thank you Troy and the team for helping us find the right vehicle for us.

August 18, 2026

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Employee Rating

Had a great shopping experience with Troy. Bought our 2025 Ram and we are very satisfied with the professional and friendly service we received! More

by Donnie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 18, 2026

Wallace Nissan responded

Thank you so much for the great review, Donnie! We’re thrilled Troy made your buying experience friendly, professional, and enjoyable. We truly appreciate you choosing Wallace and hope you love your 2025 Ram!

August 18, 2026

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Employee Rating

I called this dealership looking for a great car at a good price and found a great car at a great price. They were more than helpful and extremely knowledgeable and professional. More

by Christy Hager
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sproles, Chris Phipps

Aug 18, 2026

Wallace Nissan responded

Thank you so much for the great review, Christy! We’re thrilled we could help you find the right car at a great price. We truly appreciate your kind words about our team and thank you for choosing Wallace Nissan!

August 16, 2026

Dealership Rating
Employee Rating

We bought a used. vehicle. In 3 days the brakes started squealing, real loud! I took it back, and they "looked" at it?!?!! They said they didn't see anything wrong. More

by skotdespain56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2026

Wallace Nissan responded

We’re sorry to hear about your experience, especially so soon after purchasing your vehicle. We understand how frustrating it must have been to leave without feeling your concern was fully addressed. We appreciate you sharing this feedback and will use it to help us improve how we handle situations like this in the future.

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