Ty Crews | Page 12

Knowledgeable Helpful Kind Caring Experienced Professional Friendly Not high pressured Available Problem solvers Wonderful experience Professional Friendly Not high pressured Available Problem solvers Wonderful experience More

by KDRENNEN21 Verified Customer Verified Customer

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Had an awesome experience buying my CRV at Germain Honda. There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very happy with my buying experience. More

by Preskit Gal Verified Customer Verified Customer

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Everything was fine until the financial aspect and he pulled an under the table deal without discussing it with me. I wanted to pay cash but he said to get the Honda loyalty discount we needed to finance pulled an under the table deal without discussing it with me. I wanted to pay cash but he said to get the Honda loyalty discount we needed to finance the car. Which I agreed to and he said there needed to be at least 4 payments. Everything was fine until I got home and found he set the interest rate 8.75%. This was very upsetting for two reasons: I see multiple Honda commercials for 1.9% and since I have a credit score over 800 that couldn’t be a reason for the outrageous rate he charged. Needless to say I will pay it off in 1 payment. More

by golf-dude Verified Customer Verified Customer

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Car buying here was super easy. From trade-in assessment, negotiation to money saving ways, Joshua Reeves helped on all those aspects and made the process smoother and fun filled. A From trade-in assessment, negotiation to money saving ways, Joshua Reeves helped on all those aspects and made the process smoother and fun filled. Also, after sale followup to ensure things are going as expected is something I haven't seen anywhere else. More

by Terminator Verified Customer Verified Customer

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Thank you Josh Reeves for helping us find a safe SUV for our family! Appreciate your patience answering all our questions and explaining everything thoroughly. Excellent customer service! We love our CRV! our family! Appreciate your patience answering all our questions and explaining everything thoroughly. Excellent customer service! We love our CRV! More

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Joshua Reeves is a pleasure to work with. He went above and beyond to get me in a car I love. The team at Germain Honda were helpful, friendly and honest. I would highly recommend Joshua to a He went above and beyond to get me in a car I love. The team at Germain Honda were helpful, friendly and honest. I would highly recommend Joshua to anyone who is thinking of buying a car. Hands down, he made it the best car buying experience. Thanks to everyone who helped the process go smoothly. More

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What a GREAT car shopping experience this was! Joshua Reeves was the BEST! He was patient with me , answering every question I asked, even if I asked the same question twice. Every person I cam Joshua Reeves was the BEST! He was patient with me , answering every question I asked, even if I asked the same question twice. Every person I came in contact with, was wonderful. If you are looking to buy a car, I would strongly recommend Germain Honda of Surprise. When you get there, ask for Joshua “Super Man” Reeves, you will not be disappointed! More

by denised1977 Verified Customer Verified Customer

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Everyone we talked to was very helpful and knowledgeable. Very good customer service. Love my new car. knowledgeable. Very good customer service. Love my new car. More

by LOR82953 Verified Customer Verified Customer

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Amazing customer service, everyone was respectful & informative. Although the process did take a little long we were more than happy in the end. informative. Although the process did take a little long we were more than happy in the end. More

by donye Wilson Verified Customer Verified Customer

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Excellent and caring service by everyone we encountered at the dealership - especially Devon. Including a minor problem with the tires that was fixed by the service dept. We appreciated the friendliness. at the dealership - especially Devon. Including a minor problem with the tires that was fixed by the service dept. We appreciated the friendliness. More

by JBANKS27 Verified Customer Verified Customer

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