Ty Crews
Ty Crews at Germain Honda of Surprise

Ty Crews | Page 11

Buisness Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of Ty Crews

January 03, 2025

Dealership Rating
Employee Rating

My overall experience was positive, but there were a few disappointments. While the staff did take the car for refueling, I had to repeatedly request gas and still didn’t receive a full tank. Additionally, More

by jamie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen , Montana Boone, Brandon Schilling

Jan 07, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for bringing your concerns to our attention so that we could properly address them and turn your experience around. We do apologize that your overall experience did not meet the high standards you should expect from us here at Germain. If you need anything further, please do not hesitate to contact me directly. Best Regards, Sassha Motz General Manager 602-875-8600

December 26, 2024

Dealership Rating
Employee Rating

Everything was wonderful! Kiara was so helpful and made the car buying experience easy. She is the best! More

by emilyb83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz , Branden Cole

Dec 30, 2024

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Kiara. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, Sassha Motz General Manager

December 24, 2024

Dealership Rating
Employee Rating

Had a great experience in buying from this dealership. Everyone I dealt with was super personable and friendly, Joshua Reeves helped me specifically and was very knowledgeable. Have absolutely zero compla More

by Brenden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell, Joshua “SuperMan” Reeves

Dec 30, 2024

Germain Honda of Surprise responded

Hi Brenden we're happy you found our staff to be so supportive during your experience here at Germain Honda of Surprise. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Sassha Motz General Manager

December 18, 2024

Dealership Rating
Employee Rating

John LaGrassa was pleasant and attentive. Very good with the details of the car we selected. Finance Manager Ty Crews was friendly and thorough with all the lease details. More

by joyceandneal1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John LaGrassa

Dec 19, 2024

Germain Honda of Surprise responded

Thank you for leaving John this positive review! We are pleased that he could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

December 14, 2024

Dealership Rating
Employee Rating

The service at Germain Honda is great. The sales team and management are very friendly and professional. More

by jaxx227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz

Dec 16, 2024

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

November 26, 2024

Dealership Rating
Employee Rating

Very simplistic purchasing experience. Joshua Reeves isn't the typical car salesman, more on the honest side than most. I would recommend this dealer to anyone. More

by Gage Gabbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Pitman, Joshua “SuperMan” Reeves

Nov 27, 2024

Germain Honda of Surprise responded

Gage, thanks so much for your kind words! It's important to us that our guests are treated to a fully transparent and honest sales experience, so we're happy to know Joshua delivered nothing less at your visit. If we may ever assist you again, we hope you won't hesitate to give us a call. Thank you for choosing Germain Honda! Best Regards, Sassha Motz General Motz

November 22, 2024

Dealership Rating
Employee Rating

See Separate Review comparing Germain to Other Honda Competitor in Surprise, AZ. Significant differences in the two dealerships. I had excellent service from all persons contacted from the General M More

by wharala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sassha Motz, Kiara Ruiz, Evan Winje, Alfredo (Al) Bustamante , Robert Pitman, Jake Rohde

Nov 25, 2024

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with a quality and efficient visit. Be it sales or service our team works hard to provide the ultimate guest experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

November 20, 2024

Dealership Rating
Employee Rating

Joshua Reeves is an excellent salesperson. He is both knowledgeable and professional. Please see him for your new car More

by fkwestFran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montana Boone, Joshua “SuperMan” Reeves

Nov 20, 2024

Germain Honda of Surprise responded

Thank you for sharing your quality sales experience with Joshua and for your kind recommendation. We wish you many happy journey's in your new Honda. Best Regards, Sassha Motz General Manager

November 19, 2024

Dealership Rating
Employee Rating

Josh made buying a car out of state super easy. Very straightforward and professional. Would recommend Josh and Ty there. More

by matt.leszczynski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua “SuperMan” Reeves

Nov 20, 2024

Germain Honda of Surprise responded

We thank you for choosing to work with Josh and our team here at Germain. Your business and kind words are greatly appreciated. Thank you for sharing. Best Regards, Sassha Motz General Manager

November 17, 2024

Dealership Rating
Employee Rating

Beautiful dealership- clean and accommodating! My dealer John was perfect for the job, and made the entire process smooth. I was never rushed, or pressured into a deal... just a straight shooter. More

by escano.ismael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montana Boone, John LaGrassa

Nov 18, 2024

Germain Honda of Surprise responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that John was able to provide you with such a great car-buying experience! Best Regards, Sassha Motz General Manager

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