Ty Golden
Ty Golden at Ciocca Chevrolet
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Ty Golden

Sales & Leasing Consultant

Ciocca Chevrolet

855 S. West End Blvd.
Quakertown, PA 18951

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Ty Golden

April 11, 2025

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Employee Rating

Had a 2:30 appointment. They didn’t take my vehicle in till 3:15 so I was there for a hour and a half for a simple oil change. The woman on the phone who made the appointm More

by BILLVANPELT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Pacella, Jess Patterson

Apr 16, 2025

Ciocca Chevrolet responded

Hi Bill, Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent visit and the delay in getting your vehicle in for service. Waiting that long for a simple oil change—and feeling unwelcome on top of it—is not the experience we want any of our customers to have. We’re glad to hear the team member who scheduled your appointment left a positive impression, but it’s clear we fell short in other areas. Your comments have been shared with our service leadership so we can address this with the team and make improvements. We truly appreciate you bringing this to our attention, and if you’re open to it, we’d like the chance to make it right. Please don’t hesitate to reach out to our service manager directly.

February 12, 2025

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Employee Rating

Sold a car with metal fragments in transmission and found this out after only having it 5 days. And it’s still my problem to fix? Make it make sense More

by Kelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Pacella, Jess Patterson

Feb 17, 2025

Ciocca Chevrolet responded

Kelsey, we apologize for your experience with our dealership. We understand a manager has already been in touch regarding this situation. If there is anything else we can do to help, don’t hesitate to contact us at (267) 347-1061. We greatly appreciate your feedback.

February 12, 2025

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Unreliable, sells cars with metal inside transmission, leaves it up to you to pay out of pocket even though they knew it was messed up and I called them 5 days after leaving the lot and trading in my 24 a More

by Kelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jess Patterson

Feb 17, 2025

Ciocca Chevrolet responded

Kelsey, we apologize for your experience with our dealership. We understand a manager has already been in touch regarding this situation. If there is anything else we can do to help, don’t hesitate to contact us at (267) 347-1061. We greatly appreciate your feedback.

November 28, 2024

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Everyone is very kind and helpful. They make sure that everything is taken care of. More

by raffaelejuliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Ciocca Chevrolet responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 26, 2024

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Service was great and car was done on time. No other comments. Thank you Rich More

by RICHARDCROOKS91267
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Ciocca Chevrolet responded

We're so glad to hear it! Thank you for the great review, Rich! We're always here to help if anything else comes up!

October 04, 2024

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Allen S. Good man to deal with gave my wife and I a tour to show us the facility and employees, explained the vehicle got a deal we could afford. When I need More

by Carrie
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Ciocca Chevrolet responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 26, 2024

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Honestly super nice employees and they really help me get what i need done without over charging me More

by BPCHANTELAU
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Service Time
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Recommend Dealer
Yes
Oct 01, 2024

Ciocca Chevrolet responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 14, 2024

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Did a great job, from making an appointment, to showing me a video of the car in service to completing the job. More

by DL525
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Ciocca Chevrolet responded

We're so glad to hear it! Thank you for the great review, DL! We're always here to help if anything else comes up!

June 13, 2024

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We took our new car to get cleaned for the first time after owning it for 5 days and when they were finished I saw a chip in my paint so I brought it up to their attention and they showed me a picture th More

by AWEHRHEIM9
Recommend Dealer
No

Other Employees Tagged: Sam Pacella , Preston

April 19, 2024

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Employee Rating

Everyone is very nice and accommodating. The staff was very helpful and explained everything very good. More

by raffaelejuliana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jess Patterson

Apr 22, 2024

Ciocca Chevrolet responded

Juliana, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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