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Tyler Bass

Overview Reviews (50)

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Tyler Bass

Service Advisor

Petro Nissan

6248 US Hwy 98 W
Hattiesburg, MS 39402

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5.0

50 Reviews

Overview Reviews (50)

Dealership Experience

5 yrs, 9 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English

5.0

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Tyler Bass

June 26, 2026

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Employee Rating

The service department at Petro is great! Tyler Bass goes above and beyond to take care of his customers. Tyler Bass goes above and beyond to take care of his customers. More

by sbstinson0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 26, 2026 -

Petro Nissan responded

Thank you for recognizing our service department. We appreciate your feedback about your experience at Petro Nissan.

June 25, 2026

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Employee Rating

The service writer Tyler is always professional and keeps you updated on the status of your vehicle . you updated on the status of your vehicle . More

by vbrewer41

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 25, 2026 -

Petro Nissan responded

Thank you for recognizing our team's professionalism and communication. We appreciate your feedback about the service experience at Petro Nissan.

June 24, 2026

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Employee Rating

I always get fast an friendly service as well as timely updates on what is being done to my vehicle updates on what is being done to my vehicle More

by james.king1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lakin Bowles

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Jun 24, 2026 -

Petro Nissan responded

Thank you for recognizing our fast and friendly service. We appreciate your trust in Petro Nissan. Your feedback is valued.

June 24, 2026

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Employee Rating

Great service! They were quick spot on and very nice. Waiting room is nice as well! They were quick spot on and very nice. Waiting room is nice as well! More

by zacharychisolm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Merrill, Phillip McDaniel, Lakin Bowles , Aleksandar kirlov

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Jun 24, 2026 -

Petro Nissan responded

Thank you for your positive feedback. We appreciate you recognizing our quick and courteous service at Petro Nissan. Your comments about the waiting room are also appreciated.

June 22, 2026

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Employee Rating

Service and Communication was Excellent! Pricing of the Service was very reasonable. Petro service actually saved me over $5,000. I’m extremely grateful and plan on buying my next long t Pricing of the Service was very reasonable. Petro service actually saved me over $5,000. I’m extremely grateful and plan on buying my next long term vehicle from you guys. Thanks! More

by SAMWSTINSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Merrill, Trinity Kirk

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Jun 22, 2026 -

Petro Nissan responded

Thank you for sharing your experience with our service and pricing. We appreciate your trust in Petro Nissan and look forward to assisting you with your next vehicle purchase. Your feedback is valued.

June 20, 2026

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Parts is too high. I got 80,000 miles on my truck and the transmission is messed up. It should be a recall by Nissan. I got 80,000 miles on my truck and the transmission is messed up. It should be a recall by Nissan. More

by jackson.davis71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 20, 2026 -

Petro Nissan responded

Hello, Please know your feedback is very important to us. We would appreciate the chance to speak with you about your recent experience with our Service Team and the total cost quoted for repairs. Whenever you can, would you send us an email with your best method of contact so we may discuss this further? Thank you, Petro Nissan hthompson@petronissan.com

June 17, 2026

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Employee Rating

It was good. I had no problems while at the service department. I did have difficulty reaching them by phone so I went online to schedule the appointment. The mob I had no problems while at the service department. I did have difficulty reaching them by phone so I went online to schedule the appointment. The mobile app should include a direct link for setting appointments online, if possible. More

by chrisarrington684

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Trinity Kirk

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Jun 17, 2026 -

Petro Nissan responded

Thank you for your feedback about our service department and scheduling process. We appreciate your suggestion regarding the mobile app's appointment feature. Please contact us directly if you have any further concerns or need assistance.

June 16, 2026

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I love the service I received on Friday. Everything went well and I was very impressed with the quality of service I received. Everything went well and I was very impressed with the quality of service I received. More

by yolandaharper64.harper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jarred Thompson

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Jun 16, 2026 -

Petro Nissan responded

Thank you for sharing your positive experience with our service on Friday. We appreciate your kind words about the quality of service at Petro Nissan.

June 10, 2026

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Employee Rating

I wouldn't take my car to any other place. Petro automotive has been my car store since 1994. I wouldn't buy from any other place or have my services done at any other service center. Petro automotive has been my car store since 1994. I wouldn't buy from any other place or have my services done at any other service center. More

by charlescullefer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Merrill, Phillip McDaniel, Lakin Bowles

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Jun 10, 2026 -

Petro Nissan responded

It’s been our privilege to handle your Nissan Murano service since 1994. We appreciate your long-term loyalty and the confidence you’ve shown in our team. Please reach out whenever we can assist you again.

June 10, 2026

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All the team at Petro is helpful and responsive. I am always pleased with my visits to the service department. Recently sold a truck and I was very pleased with that transaction. Will shop with Petr I am always pleased with my visits to the service department. Recently sold a truck and I was very pleased with that transaction. Will shop with Petro again for sure. They take care of my Frontier. More

by daniel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Phillip McDaniel

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Jun 10, 2026 -

Petro Nissan responded

Thanks for highlighting our team’s responsiveness and helpfulness. We’re glad the sale of your truck went smoothly. We look forward to caring for your Nissan Frontier again soon.