Tyler Biffer | Page 6

Great customer service and communication We brought my 2010 XC60 in for maintenance and bought a 2016 XC60. Sale went smoothly with Tyler. Service went smoothly with Larry as well.. We brought my 2010 XC60 in for maintenance and bought a 2016 XC60. Sale went smoothly with Tyler. Service went smoothly with Larry as well.. More

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OUTSTANDING VOLVO DEALERSHIP Volvo of Naples continues to be an outstanding dealership and it only has gotten better now that they are in their brand new state of the art dealersh Volvo of Naples continues to be an outstanding dealership and it only has gotten better now that they are in their brand new state of the art dealership. As this is my 4th Volvo (2018 XC-60 T5 AWD) which I have purchased from this organization. The entire staff from the happy smiling person greeting you when first walking into the dealership to the mechanic who works on your car. Everyone has a smile on their face and no customer is left standing around . Someone will help you and walk your to the correct person. The sales person, Tyler Biffer, was extremely knowledgeable and helpful with all my questions about the new technology, and made the transition for me extremely easy. .I was told to stop in any time for technical help with all the new and wonderful technology..They were not kidding about popping in for some help. I have stopped back 2 more times so far and Tyler jumped right in the car and spent 15-20 minutes and solved all my questions quickly. What a pleasant and knowledge sale rep. The business manager, Ron Belson, was particularly helpful as this was my first time leasing. He was extremely knowledge, but kept everything in layman's terms, which simplified the entire process. He also recommended certain options that would benefit me the most while leasing. I also had met with Joe Parisi(General Manager) who was very personable and even took me for a demo ride and explained all the differences between my 2016 XC-60 T-5 front wheel drive trade in vs new 2018 XC-60 T-6 AWD. This was very impressive to have the "ultimate decision maker" take the time for a test drive and he was extremely knowledge about his product line. Very Impressive. The overall purchasing/leasing/trade-in processes was pleasant, efficient, and left me with a wonderful sense that I got a very fair deal, without the usual hassle that many other dealerships put you through. The people at "Volvo Cars of Naples" REALLY DO car about their customers. This organization is 5- STAR in all segment of the purchase process and in the Maintenance division of the dealership. I would recommend this Dealership to all my best friends. Rich Chatten A Happy Customer More

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Love Volvo We had a brilliant purchasing experience and are particularly thankful to Tyler Biffer and Ron Belson for their service, also Joe Parisi's assistance We had a brilliant purchasing experience and are particularly thankful to Tyler Biffer and Ron Belson for their service, also Joe Parisi's assistance in locating options, our car is a delight. From Carolina Hernandez and Genesis Lucio, to Ed Valois, the courtesy is truly remarkable. It would have been fantastic, if the dealership accepted American Express for the purchase. More

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BEST car buying experience ever! Looking for new vehicle. I went to take a look at both the the Volvo XC 40 & XC 60. The Volvo XC 40 was perfect for me and had everything I was looki Looking for new vehicle. I went to take a look at both the the Volvo XC 40 & XC 60. The Volvo XC 40 was perfect for me and had everything I was looking for! Tyler Biffer was a pleasure to work with - a class act in every way. It was a great experience and I ended up driving out with the beautiful Amazon Blue XC 40 off the showroom floor.(which somebody wanted to buy as they were walking in the dealership!!) Joe Pitingolo the new car sales manager & Joe Parisi who happens to be the owner couldn't have been nicer to work with as well. Ron Belson the business manager was also extremely helpful! Save yourself the hassles and check there first!! They are wonderful!!!!! More

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Very friendly Very accommodating! Tyler was a pleasure to work with. He was willing to show us many different cars. Never felt he was frustrated with us. For a Very accommodating! Tyler was a pleasure to work with. He was willing to show us many different cars. Never felt he was frustrated with us. For a new model he knew the car well. More

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Best experience I have had in a car dealership I recently leased an XC90 and Spencer Suddeth was who helped me. He Was extremely knowledgeable and far from pushy. The dealership was impeccable and I recently leased an XC90 and Spencer Suddeth was who helped me. He Was extremely knowledgeable and far from pushy. The dealership was impeccable and everyone extremely friendly. Spencer went above and beyond to accommodate me and my schedule, offering to meet me with the car I was thinking of getting. I was also able to text his personal number when I had time between my kids and work. I would absolutely recommend Spencer at Volvo, and purchase from him again. The entire experience was enjoyable More

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Outstanding Experience Purchased new 2018 Volvo XC60 - Sales team did a great job locating the car I wanted with all the features I was looking for! The team made the buyi Purchased new 2018 Volvo XC60 - Sales team did a great job locating the car I wanted with all the features I was looking for! The team made the buying experience very enjoyable for me and my wife. More

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Exceptional sales personnel My son and I had an exceptional experience at Volvo car of Naples. Spencer and Tyler made our experience very special and hassle free. From following My son and I had an exceptional experience at Volvo car of Naples. Spencer and Tyler made our experience very special and hassle free. From following up with our question and going above and beyond to get us everything we needed to get the vehicles we wanted. Couldn’t have asked for a better team to get us in our very first Volvo’s. In addition the special attention and dedication for us to be able to navigate thru all the awesome features our vehicles has. Highly recommended this awesome team and dealer. More

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New location with well-informed, low-key staff I was comparison-shopping among 4 brands for a small luxury SUV/crossover. Volvo of Naples had superior cars at competitive prices, and their sales st I was comparison-shopping among 4 brands for a small luxury SUV/crossover. Volvo of Naples had superior cars at competitive prices, and their sales staff was low-key. I leased a new XC40 from this dealership. More

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A very helpful and professional experience. Everyone that we worked with was very helpful and understanding of our situation. We were very pleased with our experience, and our result. They bent Everyone that we worked with was very helpful and understanding of our situation. We were very pleased with our experience, and our result. They bent over backwards to help us and to ensure that we were happy with not just the car, but the process also. Any service work we've had done here has also been a very pleasant experience. More

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