Tyler Birl
Tyler Birl at Victory Honda of Jackson

Tyler Birl

Service Manager

Victory Honda of Jackson

1408 Highway 45 Bypass
Jackson, TN 38305

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4.9
75 Reviews
4.9

75 Reviews

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75 Reviews of Tyler Birl

September 05, 2026

Dealership Rating
Employee Rating

Great Honda Dealership. I use Andrew Overton in the Serice Dept and never had a problem. He gets me in and out as quickly as possible at a fair price. He is my First Choice. More

by RNBEDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Overton in the Service Dept. is Great...I have used him many times.

Sep 05, 2026

Victory Honda of Jackson responded

Knowing that the service on your Accord consistently gets you in and out quickly at a fair price is rewarding. Your loyalty since 1990 means a great deal to our team. It’s great to hear our sales team kept the buying process efficient for you. Chase Channell chase.channell@victoryhonda.com

September 04, 2026

Dealership Rating
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My experience at Victory Honda of Jackson. The staff were professional very knowledgeable helpful and kind during my visit while my vehicle was serviced. Thank you. More

by DKINGHC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Victory Honda of Jackson responded

Our service team enjoyed caring for your Honda CR-V Hybrid. Knowing you found everyone knowledgeable, helpful, and welcoming means a great deal to our service team. Chase Channell chase.channell@victoryhonda.com

September 02, 2026

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They told me what to expect and came back and told me what needed to be done and that it was under warranty thank you very much More

by RGRISHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Victory Honda of Jackson responded

Knowing you felt informed every step of your service visit means a lot to our team. We’re pleased we could clarify the needed repairs and confirm your Honda Pilot’s warranty coverage. Chase Channell chase.channell@victoryhonda.com

September 02, 2026

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I’m really pleased with the service I received. I’m also thankful for the service and the kindness of the employees there. Keep up the good work and May the Lord continue to bless your company. More

by lucilleembrey1954
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Lira

Sep 02, 2026

Victory Honda of Jackson responded

Knowing that our service and the genuine kindness of our team met your expectations is truly rewarding. Your heartfelt blessing and thanks mean a great deal to Tyler and our service department, and we appreciate the trust you placed in your Honda Civic’s care. Chase Channell chase.channell@victoryhonda.com

September 02, 2026

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Any dealer can sell you a car. The difference is in the service department. Thank you to the person who worked on my car. More

by BCKOHLMEIER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Victory Honda of Jackson responded

Thanks for the five-star rating and for highlighting the difference in our service department. We’re glad our technician could take care of your Honda Accord. Chase Channell chase.channell@victoryhonda.com

September 01, 2026

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The dealership was very helpful and courteous. Help me get the car I wanted. Nice More

by MALINDABOWDEN01
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 01, 2026

Victory Honda of Jackson responded

We’re glad our team could help you purchase the used Toyota RAV4 you wanted. Hearing that you found our team helpful and courteous means a lot to us. Chase Channell chase.channell@victoryhonda.com

August 30, 2026

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The communication between the Service Dept. and myself was excellent. I was continuously updated concerning the repairs of my vehicle. The work was professionally completed and the cost was re More

by perrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew

Aug 30, 2026

Victory Honda of Jackson responded

Your comments about the ongoing updates highlight how our service department values clear communication. Hearing that the repairs on your Honda Pilot were completed professionally and at a fair cost means a lot to us. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 29, 2026

Dealership Rating
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Victory Honda of Jackson are the best I didn't have an appointment and they worked me in. Best service department they care about there customers. More

by TESSIERDENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Victory Honda of Jackson responded

We’re glad our service team could fit in your Honda CR-V service without an appointment. Knowing you felt well cared for means a lot to our team. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 19, 2026

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Customer service was great! He was super helpful and even found the best coupon that I had. Saved me a lot of money and he kept communication from start to finish! Highly recomm More

by gregkpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Victory Honda of Jackson responded

Our team is pleased we could find the best coupon for your Honda Odyssey service and keep you informed from start to finish. Knowing that our communication and cost savings met your needs means a lot to our service department. Thank you for recommending us! Chase Channell General Manager chase.channell@victoryhonda.com

May 05, 2026

Dealership Rating
Employee Rating

The dealership service department was very helpful and allowed me to use one of their vehicles while my car was being serviced. Service adviser Andrew Overton went above and beyond to keep me updated and More

by clark1294
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Overton

May 05, 2026

Victory Honda of Jackson responded

It’s wonderful to know our service department could assist by providing a loaner vehicle and keeping you updated during your Honda CR-V service. Tyler will be happy to hear his advice was valuable, and we appreciate you rating us five stars. Chase Channell General Manager chase.channell@victoryhonda.com

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