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Tyler Blanchard
Tyler Blanchard at Serra Ford Farmington Hills

Tyler Blanchard

Service Advisor

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Tyler Blanchard

November 03, 2025

Dealership Rating
Employee Rating

If i could leave no stars i would. . the service department is terrible and misdiagnosed my vehicle 2 times that totaled 1500 dollars only to come back later to say i need a new motor. More

by jolech121013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Hollingsworth , Jordan Szolach, Andrew Leitz

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Nov 06, 2025

Serra Ford Farmington Hills responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (248) 474-1234 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 21, 2025

Dealership Rating
Employee Rating

Very good service in every way. Professional, concerned and caring.I bought my third car from Serra. Thank You. More

by Jana_m_stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2025

Serra Ford Farmington Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2025

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Employee Rating

They were courteous they were prompt and they provided the service in a shorter time than they estimated More

by Rover12247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Serra Ford Farmington Hills responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

December 27, 2024

Dealership Rating
Employee Rating

Happy with the service they offered and the knowledge they have towards the cars and its technology. More

by praveenkotari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Collins, Steven Dunn , Jeremiah Pommerville

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Jan 15, 2025

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 20, 2024

Dealership Rating
Employee Rating

Great service, I had an issue with my trucks towing system and they gave me a loaner immediately, were very nice, and had it done super fast More

by Levisamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Bodzick, Bruce Collins

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Jan 17, 2025

Serra Ford Farmington Hills responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

November 16, 2024

Dealership Rating
Employee Rating

I have always taken my car to this dealership and I am always satisfied with the service. More

by Mollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Serra Ford Farmington Hills responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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