Tyler Davis
Tyler Davis at Subaru of Utica

Tyler Davis | Page 3

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.9
132 Reviews

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English English

4.9

132 Reviews

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132 Reviews of Tyler Davis

July 13, 2025

Dealership Rating
Employee Rating

Great customer service! Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go More

by ALCAST87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Subaru of Utica responded

Thank you for reviewing Subaru of Utica! We appreciate your business and hope to see you again. Have a great day!

July 01, 2025

Dealership Rating
Employee Rating

From the service advisor to the tech, service was done in a timely manner and was done right More

by KRAZYKATLADY082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati, Lee Gold

Jul 02, 2025

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica! It is a pleasure working with you, and we look forward to next time!

June 18, 2025

Dealership Rating
Employee Rating

As always, great customer service. The mechanics attention to detail prevented a catastrophic brake failure, so yes - we're very pleased. More

by ANOCIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Subaru of Utica responded

It is a delight to hear that our team at Subaru of Utica provided you with excellent customer service and ensured your safety by catching the brake issue. Thank you for trusting us with your vehicle!

June 15, 2025

Dealership Rating
Employee Rating

Appointment for NYS inspection, new tires and alignment, brake service and detailing went well. Car looked great after detailing More

by RXJENNY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Jun 16, 2025

Subaru of Utica responded

We're glad to hear that your appointment went smoothly and that you're pleased with the detailing at Subaru of Utica. Thanks for choosing us!

June 13, 2025

Dealership Rating
Employee Rating

I'm a bit annoyed. I had made a 2pm appt for an inspection, oil change and tire rotation. I arrived about 1:50 pm and they didn't bring my car into the garage until 3 More

by CLICKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Orbinati

Jun 17, 2025

Subaru of Utica responded

Hello, I apologize for the delay you experienced during your appointment. We strive to honor scheduled times and understand how frustrating it can be when things don't go as planned. Your feedback is valuable, and we will work on improving our scheduling process to prevent this from happening in the future. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Billy Melendez - Service Manager - bmelendez@carbonecars.com

June 13, 2025

Dealership Rating
Employee Rating

Tyler Davis is always so helpful and professional ever time we have had to come in to see him. All the mechanics that work there are so helpful and knowledgeable. More

by BREANNAWRIGHT017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Subaru of Utica responded

Breanna, we're glad to hear that Tyler and our Subaru of Utica team have consistently provided you with helpful and professional service. Thank you for your kind words!

June 12, 2025

Dealership Rating
Employee Rating

Subaru of Utica is my choice when buying a new car. I have just purchased my third from them. I find that they are pleasant to work with, and they deal fairly well with. Of course they are selling a gr More

by BETHFRANZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Green

Jun 12, 2025

Subaru of Utica responded

Thank you for choosing Subaru of Utica once again! We're delighted to hear that your experiences have been pleasant and fair. Enjoy your new car!

June 10, 2025

Dealership Rating
Employee Rating

Service for inspection, oil change and tire rotation, was done on time. Tyler was very professional. More

by LZYGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Subaru of Utica responded

We're pleased to hear that Tyler provided professional service during your visit at Subaru of Utica. Thank you for sharing your experience with us!

June 08, 2025

Dealership Rating
Employee Rating

Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. More

by MADIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Tyler Basset

Jun 10, 2025

Subaru of Utica responded

Thank you for highlighting the attentive service at Subaru of Utica! We're happy to know our team met your expectations in both sales and service. We appreciate your support!

June 05, 2025

Dealership Rating
Employee Rating

Great service department. Did inspection and checked what was requested. Thank you for great service people. More

by GRACELYNLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Subaru of Utica responded

Thank you for the kind words about our service department at Subaru of Utica! We're glad to hear that everything was checked and completed as requested. We appreciate your support!

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