I had a fantastic experience with James Wood Motors.
I spent about two months looking for the right truck and contacted several dealerships before finally finding them. Almost every other dealership I s
I spent about two months looking for the right truck and contacted several dealerships before finally finding them. Almost every other dealership I spoke with had hidden fees or dealer markups that completely wiped out the advertised sale price.
I came across James Wood Motors because of their dealer discounts and sales incentives and submitted an inquiry through their website. They called me within about five minutes. I explained that I lived out of state and told them exactly what I was looking for. Within about 10 minutes, they sent me all the pricing and vehicle information, and to my surprise, there were no hidden dealer markups at all—just the advertised price and discounts.
We handled most of the process through text messaging, which made everything much easier since I was at work. I initially agreed on a truck and a price, but afterward realized it wasn’t the exact configuration I wanted. I called Tyler, explained the situation, and he immediately said it was no problem. We found the right truck, he sent me the updated pricing and information right away, and I put down my deposit.
I drove four hours to the dealership, and it was easily the best in-person dealership experience I’ve ever had. The truck was ready, the paperwork was ready, and I was in and out in about an hour.
The entire process was straightforward, transparent, and hassle-free from start to finish. I will absolutely be going back to James Wood Motors for my next truck. I couldn’t be happier with my purchase or the customer service I received.
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by bryan96
Verified Customer
Verified Customer
Sep 06, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your incredible feedback, Bryan! I’m delighted to hear about your fantastic experience with James Wood Chevrolet Buick GMC Decatur. It's great to know that Tyler was able to assist you in finding the perfect truck without any hidden fees or markups. We pride ourselves on providing a transparent and hassle-free process, and it's rewarding to see that reflected in your experience. We look forward to welcoming you back for your next truck here in Fort Worth, Texas!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Nice atmosphere, helpful from start to finish and great
service. Will refer friends and family
service. Will refer friends and family
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by chrihall74
Verified Customer
Verified Customer
Sep 04, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to share such wonderful feedback! I’m glad to hear you had a great experience at James Wood Motors, Inc. - Buick Chevrolet GMC Hyundai. We strive to create a welcoming atmosphere and provide top-notch service from start to finish. I truly appreciate your referrals to friends and family, and we look forward to serving you again in the future. We’re always here to assist you in Decatur, Texas!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Tyler Glaros is a awesome salesman.
He was very knowledgeable about all the vehicles I test drove. He was so patient and accommodating with me. He has a great personality. Dane Shelton
He was very knowledgeable about all the vehicles I test drove. He was so patient and accommodating with me. He has a great personality. Dane Shelton in finance was also great. Neither one of the gentlemen were pushy. I’ve had that experience before at other dealerships and i did not like it. It was a great experience. I highly recommend James Wood Motors. I love my new Buick Envision Avenir.
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by sherry.p.martin
Verified Customer
Verified Customer
Other Employees Tagged:
Dane Shelton
Aug 31, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Sherry! I’m thrilled to hear that you had a great experience with Tyler and Dane at James Wood Motors. It's fantastic to know that you found their knowledge and approach refreshing. Enjoy your new Buick Envision Avenir, and we look forward to seeing you again soon! We're proud to serve customers in the Fort Worth, Texas area.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Received honesty and transparency through the process,
while everything being closed out in an efficient manner.
while everything being closed out in an efficient manner.
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by JSG
Verified Customer
Verified Customer
Jul 18, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I’m thrilled to hear that you experienced honesty and transparency during your process at James Wood Motors, Inc. We work hard to ensure everything runs smoothly and efficiently for our valued customers. I appreciate your feedback, and we look forward to serving you again in the future. Proud to serve customers in Fort Worth, Texas!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Great service.
We actually enjoyed the experience and truck so much that we came back the next day with other family to purchase a second one. Thank you, James Wood
We actually enjoyed the experience and truck so much that we came back the next day with other family to purchase a second one. Thank you, James Wood dealership team!
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by matt.watkins
Verified Customer
Verified Customer
Jul 04, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Matt! I'm thrilled to hear that you enjoyed your experience with us at James Wood Chevrolet Buick GMC Decatur and that you came back for a second truck! I truly appreciate your support, and our team in Fort Worth, Texas, looks forward to serving you and your family again. Safe travels in your new trucks!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I have dealt with the dealership many times over the
years and have found to be very helpful and courteous each time.
years and have found to be very helpful and courteous each time.
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by mdmeadows
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff Morris
Jun 19, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years. We are dedicated to providing helpful and courteous service, and it’s wonderful to hear that we’ve met your expectations. We look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
The buying experience with James Wood was a joy from
beginning to end! Friendly honest staff, no gimmicks and a flawless transaction!
beginning to end! Friendly honest staff, no gimmicks and a flawless transaction!
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by missybaker
Verified Customer
Verified Customer
Jun 13, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Missy! I’m thrilled to hear that your buying experience at James Wood Chevrolet Buick GMC Decatur was enjoyable and seamless. We strive to provide honest and friendly service, and I’m glad that reflected in your visit. We hope to see you again soon! Enjoy your new vehicle!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Tyler G was awesome and so patient with finding me the
car I was able to afford and stay within price!
car I was able to afford and stay within price!
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by jocarson12
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben Cantu
Jun 08, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I’m thrilled to hear that Tyler provided you with such excellent service while helping you find a car that fits your budget. At James Wood Chevrolet Buick GMC Decatur, our team strives to make every experience a positive one. We look forward to assisting you again in the future!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Very good dealership!
Great customer service and communication. I will definitely use them again in the future!
Great customer service and communication. I will definitely use them again in the future!
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by scrawford454
Verified Customer
Verified Customer
Jun 04, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on our customer service and communication, and we appreciate your support. We look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Excellent pricing.
Knowledgeable and friendly salesman. Quick and easy process. Huge inventory to choose from. I bought from 4 hours away.
Knowledgeable and friendly salesman. Quick and easy process. Huge inventory to choose from. I bought from 4 hours away.
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by jeannie.bordovsky
Verified Customer
Verified Customer
Other Employees Tagged:
Dane in finance. ⭐️⭐️⭐️⭐️⭐️
Jun 03, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Jeannie! I’m thrilled to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that we made the process quick and easy for you, even from 4 hours away. I appreciate your business and we hope to see you again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
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