Tyler Hepp
Tyler Hepp at White's Honda of Lima

Tyler Hepp

Honda Service Advisor

White's Honda of Lima

3500 Elida Road
Lima, OH 45807

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4.8
132 Reviews
4.8

132 Reviews

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132 Reviews of Tyler Hepp

July 21, 2025

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Employee Rating

Called twice was promised $19 oil change. When Tyler rang it up. cost me $59. told me if I couldn't produce the coupon you mailed to me. I was out of luck. Goodyear has never done that to me. More

by howard.elstro
Service Price Transparency
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Recommend Dealer
No

July 20, 2025

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The service I received and the service rep Tyler was top notch and I would recommend everyone to service their car here More

by jschlarman
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Recommend Dealer
Yes

July 19, 2025

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Service was completed timely. Staff maintained communication and kept up to speed about the vehicle's progress. More

by fredjlord
Service Price Transparency
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Recommend Dealer
Yes

July 19, 2025

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Tyler Hepp has always been a great service/problem solver for me and appreciate his time spent diagnosing my battery problem last week!! 5 star help!! More

by JDFLEA
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Recommend Dealer
Yes

July 17, 2025

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Prompt thorough explanations make sense and in simple English. No pressure to put maintenance off for another day. More

by PATYOUNG72
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Recommend Dealer
Yes

July 17, 2025

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Fast and efficient service. Tyler did perform a small repair for me. Appreciated the personal attention More

by bettykremer8
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Recommend Dealer
Yes

July 02, 2025

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It is timely, organized, helpful and knowledgeable . The staff is friendly and considerate. If there is an issue with my vehicle, I am given a honest and professional opinion . They respect my decision More

by TAMINEUM5
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Recommend Dealer
Yes

June 23, 2025

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I was not asked about my cabin and air filters prior to the services being done. While it isn’t necessary a big deal I still feel that those options should absolutely be reviewed with the customer since it More

by cwnooch5
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Recommend Dealer
Yes

June 20, 2025

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Very friendly. Approximated service time and was well within that time frame. Offered coffee, drinks and relaxing area More

by icubut
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Querry , Don’t know who the guy was that I checked out with

June 14, 2025

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Very kind and fast response. He was really helpful. I hope i can meet him again More

by Yongho
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Recommend Dealer
Yes
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