The service department has the most helpful and efficient
service representatives. They do not tell you that you need a particular service unless it is really necessary.
service representatives. They do not tell you that you need a particular service unless it is really necessary.
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by FAYEVEILLON50
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your positive experience with our service department. We are so happy to hear that our representatives were helpful and efficient in providing you with the necessary services for your vehicle. Your feedback is greatly appreciated!
amazing team!
i truly appreciate the service of Toyota service team. They were quick and effective.
i truly appreciate the service of Toyota service team. They were quick and effective.
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by KELLI.JOHNSON63
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your positive experience with our Toyota service team. We are delighted to hear that they were able to provide you with quick and effective service. We appreciate your feedback and look forward to serving you again in the future.
overall verify satisfied with the service provided.
the shuttle service is a hit. thank you!
the shuttle service is a hit. thank you!
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by JSHANTELL34
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to leave us a review, JSHANTELL34! We are glad to hear that you were overall satisfied with the service provided and that our shuttle service was a hit for you. We appreciate your feedback and hope to see you again in the future.
It's convenient for me to visit.
Employees are wonderful. Prices are right for my pocketbook.
Employees are wonderful. Prices are right for my pocketbook.
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by PENNYFALVEY1953
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2024 -
Price LeBlanc Toyota responded
Thank you for your kind words, PennyFalvey1953! We're glad to hear that you find our location convenient, our employees wonderful, and our prices affordable. We appreciate your feedback and look forward to serving you again in the future.
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Good customer service, vehicle was in and out
in a timely manner. Keep up the good work.
in a timely manner. Keep up the good work.
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by CORY.LANDRY
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to leave us a positive review, Cory. We are glad to hear that you were satisfied with our customer service and the efficiency of our service department. We appreciate your feedback and hope to continue providing you with excellent service in the future.
I appreciate the service given.
Although after sitting 3 1/2 hours to be informed what I actual came for was not the problem and was given a loaner vehicle until they fix the proble
Although after sitting 3 1/2 hours to be informed what I actual came for was not the problem and was given a loaner vehicle until they fix the problem with my vehicle. I appreciate Tyler's professionalism and friendliness in ensure I get the best care for my Toyota 4Runner.
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by Sandra Deggs
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Young ladies in rental was very nice. She was the only staff on duty that day.
Oct 15, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your experience with us, Sandra. We are glad to hear that Tyler provided you with professional and friendly service. We apologize for the extended wait time and inconvenience you experienced, but we are happy to hear that we were able to provide you with a loaner vehicle while we worked to fix the issue with your Toyota 4Runner. Your satisfaction is important to us, and we appreciate your patience and understanding.
Oct 15, 2024 -
Sandra Deggs responded
Thanks
I won't trust my Toyota with any other service center.
Thanks for all you do :)
Thanks for all you do :)
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by JANISSA.BORIEL
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Price LeBlanc Toyota responded
Thank you for your loyalty and kind words, Janissa! We appreciate your trust in our service center and are always here to help with any of your Toyota needs.
I always have a pleasant experience with my service team
and I am very pleased with my Toyota tacoma.
and I am very pleased with my Toyota tacoma.
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by CASEYPERSILVER
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your positive experience with us, CASEYPERSILVER. We are thrilled to hear that you had a pleasant experience with our service team and that you are pleased with your Toyota Tacoma. We appreciate your feedback and look forward to serving you again in the future.
I had a scheduled appointment, but I ended up waiting for
3 hours with no communication about the status of my car. The person handling the maintenance never informed me when my car was ready and even went t
3 hours with no communication about the status of my car. The person handling the maintenance never informed me when my car was ready and even went to lunch without passing it off to another associate. I had to repeatedly call customer service just to get updates. The lack of communication and service was extremely frustrating.
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by ERINBRINGIER
Verified Customer
Verified Customer
Oct 10, 2024 -
Price LeBlanc Toyota responded
We understand how valuable your time is, and it’s disappointing for us to hear that you waited for hours without updates or proper handoff from our team. This does not represent the service Price LeBlanc Toyota aims to provide our customers. We’re committed to making sure your future visits are nothing short of five stars, so we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.
I was told that there’s a warranty for the battery they
put into my car. When I got home and looked at the paperwork, I did not see anything about the warranty for the battery. I called and left a message
put into my car. When I got home and looked at the paperwork, I did not see anything about the warranty for the battery. I called and left a message about the warranty that he told me about never received a call back. I’ve called and left two messages for them to email me The information about the warranty for the battery has been three days and still haven’t heard anything. Makes me wonder if I was told the truth about the warranty, or was a new battery really replaced to my car. Lousy customer service, do you want the money for the repair but you don’t do the extra step for the customer.
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by rmk476
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leah
Oct 07, 2024 -
Price LeBlanc Toyota responded
We're truly sorry to hear about your recent experience and the confusion surrounding the battery warranty. Trustworthy communication is something we pride ourselves in at Price LeBlanc Toyota, and it's disappointing for us to hear this was not your experience. We'd like to speak further with you about your recent visit, so please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.