Tyler Lipscomb
Tyler Lipscomb at Prestige Auto Mall

Tyler Lipscomb

Sales Manager

Prestige Auto Mall

1559 State Rd
Cuyahoga Falls, OH 44223

1.9
8 Reviews
1.9

8 Reviews

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8 Reviews of Tyler Lipscomb

March 06, 2025

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Employee Rating

I honestly do not even know where to begin with this place is so crooked and out of line it’s not even funny and they should not be in business. On august 31 2024 my fiancé and I headed to prestige auto More

by Justin L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

February 16, 2025

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made a deal, paid over phone, w good faith they would do all things agreed upon and when we got car, not ONE thing was done! Called multiple times daily, kept getting the run around, no one would help us, n More

by AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

January 19, 2025

Dealership Rating
Employee Rating

Need to be zero. . I recently Visit Prestige Auto Mall and was thoroughly unimpressed with the service I received. The salesperson Jemar and manager Tyler and other m More

by gladysbjjn@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Russell Sackett , Jemar

Jul 03, 2025

gladysbjjn@gmail.com responded

CustomerNeeds1 Need to be zero. . I recently Visit Prestige Auto Mall and was thoroughly unimpressed with the service I received. The salesperson Jemar and manager Tyler and other manager seemed more interested in pushing me to agree to a number than in showing me the car underneath when we ask or addressing my concerns. When I asked to see the car's under, I was met with resistance and told that we have to agree with number in order for him to show us the car underneath when we asked. . The salesperson didn't even bother to accompany me on the test drive, which left me feeling ignored and unvalued. Prestige hit the worst cold sales and manager experience, Do Not go to dealership , I told the manager that we need to see the car underneath and he response was the only has 5 bay and I told him he could just had a jack and have one of his mechanic to lift the car up but oh course he want to run our credit first . I am so disappointed with this dealership. To make matters worse, the manager was rude and dismissive when I expressed my dissatisfaction. It's clear that this dealership prioritizes making a sale over providing good customer service. I would not recommend Prestige Auto Mall to anyone. There are plenty of other dealerships that will treat you with respect and honesty. Customer comes first … Now I see why they have bad reviews . Do not come here please .Do not waste your time time. After I submitted this information the dealership Try to delete my post

June 12, 2024

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Absolutely honest and transparent. Hugh ensured a quick and effortless process. It has been over a year and 40k miles and I've only had to change the oil. More

by John Doe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff McMahan, Hugh Lipscomb

January 11, 2024

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Employee Rating

I purchased a Volvo XC60 from this group that was marketed as having heated seats. I noticed a few days after purchasing the car that the drivers side heated seat is not working. It has taken me 3 we More

by Zacklawton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hugh Lipscomb

August 08, 2023

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Employee Rating

I bought an Infiniti QX 60 and it was an awful experience. I already reviewed that portion. I’m at the garage today and while it’s on the list, they show me where it’s rusted underneath and a sect More

by Tammy
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Tyler Grinsted, Bryce Vasquez

June 26, 2023

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Employee Rating

Let me start by saying that my car buying experience at Prestige Auto Mall was made truly remarkable, thanks to the exceptional assistance of Jesse Bauer. From the moment I stepped foot into the dealership More

by Mia
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff McMahan , Jesse Bauer

March 30, 2023

Dealership Rating
Employee Rating

Not honest, once he got your money they don't know you, missing Parts, Don't buy a warranty from them, they tell you full coverage and is not the tag an additional warranty without asking you and rushing More

by karout12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff McMahan, Ron Kapis , Nick Morano

Mar 30, 2023

karout12 responded

no good dealer not honest theives

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