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Tyler Roberson
Tyler Roberson at 94 Nissan of South Holland

Tyler Roberson | Page 10

Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.9
178 Reviews
4.9

178 Reviews

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178 Reviews of Tyler Roberson

November 28, 2023

Dealership Rating
Employee Rating

Always professional and helpful. Along with being professional always helpful and attentive to our needs. Willing to go above and beyond to assist us. More

by Sandii523
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Dec 01, 2023

94 Nissan of South Holland responded

Sandi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

November 28, 2023

Dealership Rating
Employee Rating

Long wait Wait too long despite an appointment. Nothing else Although service was done properly More

by oguadalupe67
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Dec 01, 2023

94 Nissan of South Holland responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please give us another chance to provide timely service. Have a free tire rotation on us. We hope you come back as still being one of our valued customers. Don't forget you can always stop in for a free car wash anytime. Until next time! Matt Sappenfield Owner Loyalty Manager

November 28, 2023

Dealership Rating
Employee Rating

I was greeted with a smile and I left with a smile I was satisfied More

by TASTELIKE13
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Nov 30, 2023

94 Nissan of South Holland responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

November 27, 2023

Dealership Rating
Employee Rating

I was impressed as I was able to get a ride to and from the dealership So that I didn't have to wait in the waiting area More

by toyagray777
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Nov 30, 2023

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

November 27, 2023

Dealership Rating
Employee Rating

Great experience. Little wait time and great service I would always get my vehicle serviced at Nissan in South Holland More

by Tiffany car dealer
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Nov 30, 2023

94 Nissan of South Holland responded

Tiffany, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

November 26, 2023

Dealership Rating
Employee Rating

The customer service is superior! ! I love Tyler! He's professional and he ensures that his customers are happy and satisfied with the service that's provided. More

by KEIA311
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Nov 29, 2023

94 Nissan of South Holland responded

Hi Keia, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Come back anytime for a free car wash! We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

November 12, 2023

Dealership Rating
Employee Rating

Everything was smooth and quick. Kept me updated Informed about other things that can be done the next time More

by Dam_768
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Nov 14, 2023

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

November 09, 2023

Dealership Rating
Employee Rating

They have not contact me conceaning my issues and or problems I have had with them!!!! More

by dionhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor McCarroll

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Nov 11, 2023

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Matt Sappenfield Owner Loyalty Manager

Nov 11, 2023

dionhawkins responded

What are you all offering???

November 07, 2023

Dealership Rating
Employee Rating

I had work done on my truck and now I needs to bring it back cause the mechanic didn’t reset my sensors on my truck. More

by jeffersonemma
Recommend Dealer
No

Other Employees Tagged: Derryl Reese, Taylor McCarroll

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Nov 09, 2023

94 Nissan of South Holland responded

Emma, we regret to hear that your experience with us was not a more positive one. Thank you for letting us know. We will be looking at setting sensors more carefully before having customers leave. Your input helps us improve. We hope you give us a second chance. Matt Sappenfield Owner Loyalty Manager

October 24, 2023

Dealership Rating
Employee Rating

He was great as a service person and took care of all my needs during the visit. More

by joegardner820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care! Matt Sappenfield Owner Loyalty Manager

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