Tyler "Ty" Barlow | Page 8

I had a great experience with Byers I would highly recommend them to buy a car.Very friendly and helpful and a great price.A lot better deal than I was offered at another dealership. I’m very satisfie recommend them to buy a car.Very friendly and helpful and a great price.A lot better deal than I was offered at another dealership. I’m very satisfied. Really liked my salesman and finance manager More

by shcorbe Verified Customer Verified Customer

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Update: The experience below was made right by the dealership. They sent me a check to refund the extra fees their former employee had charged me. Good customer service in the end. Original post: dealership. They sent me a check to refund the extra fees their former employee had charged me. Good customer service in the end. Original post: A nice sales experience with Tyler ended really badly in the finance dept. I asked the finance manager Chad, just prior to signing documents: "...are we getting plates today...for the $200 document prep fee you put into the paper here?.... I would have expected we would get plates or at least plates in the mail." He told me something like: "Well you have to go to the BMV and pick up your plates, but two years of registration is paid for. Look, you just have to go pick up your physical plates, everyone has to do that." I wasn't going to foul up the deal over $200 but I was very skeptical about his super quick rushed answer. Sure enough...as I feared, I went to the BMV this week and told them I was there to pick up by plates. I asked them if any fees had been transmitted to take care of the 2 year registration and they of course said "no". So Byers duped my family. It seems so shocking to me that for $200 and some convenience of just getting me out of there, that this person (50's year old finance guy, nice expensive leather OSU jacket, watch out for him) would just lie to me and thereby insure I would 1.) never buy anything form them again and 2.) probably tell this story to anyone who will listen for the rest of time. I'm so disappointed at being treated that way. I felt like driving up there and just taking 30 seconds to tell him I know he lied to me....but I just have a feeling he has been doing that so long it wouldn't even matter. $200.... very small incentive for his reputation and the reputation of Byers. More

by kyork Verified Customer Verified Customer

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Generally speaking, I avoid car dealerships. Sales staff so usually a dime a dozen and most don’t know their product. I have found working with Jeff he actually knew a little bit about the vehicle I was so usually a dime a dozen and most don’t know their product. I have found working with Jeff he actually knew a little bit about the vehicle I was buying. I traded my car in on a used vehicle. As I pulled away I felt I did pretty good with my trade-in and value I paid for a new vehicle. Jeff did a great job More

by jim@jvprealty.com Verified Customer Verified Customer

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