Tyler Woods

Extremely helpful and knowledgeable, he truly knows his brand inside and out. Outstanding customer service experience! brand inside and out. Outstanding customer service experience! More

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TOOK MY CAR THERE 3 TIMES IN 2 WEEKS AND ITS STILL NOT FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HO FIXED! ITS WORSE! IT MAKES NOISE WHEN I STOP AND ALL THEY CAN SAY IS ITS TGE WEATHER! IT IS NOT!,MY CAR HAS GOTTEN WORSW SINCE I BROUGHT IT THERE! HORRIBLE EXPERIENCE WITH NO SOLUTION UNLESS I GIVE THEM MONEY I DONT HAVE More

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I was communicating through text so that I wouldn't have to spend many hours at the dealership. Get there, the car that were transferring still hadn't arrived even though I was told it would be there hours to spend many hours at the dealership. Get there, the car that were transferring still hadn't arrived even though I was told it would be there hours before..because the vehicle wasn't there they wanted me to walk the lot and see if there was anything else I might want. I told them before making the appt that my son had a game that and I only had 2 hours, it definitely took longer than that. Which is why I was trying to do as much as I could through text/emails. I would just appreciate honesty through the whole process, especially when I was communicating exactly what I wanted and willing to do, don't try to up sale and keep me there longer than needed! Then I had to track them down multiple times just to get my paperwork to take to the BMV since I never received it in the mail. More

by NICOLES8605 Verified Customer Verified Customer

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Lameisha was awesome to work with. She was fun, knowledgeable and really let us set the pace through out the whole process. She has a confidence about her that makes you feel comfor She was fun, knowledgeable and really let us set the pace through out the whole process. She has a confidence about her that makes you feel comfortable and taken care of right away and let's be honest, that's important when making such a large purchase. I would absolutely recommend anyone interested in buying a new car to see Lameshia at City Volkswagen in Highland Indiana. She will definitely take good care of you and probably make you laugh a few times as well. More

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