Tyrone Houston | Page 5

Service was good just wish they notice my tire was low and put air in it or offer to check it and put air in it or offer to check it More

by aandjcollins Verified Customer Verified Customer

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So glad to have chosen Southern Norfolk. They provide great service and have friendly associates. great service and have friendly associates. More

by SHANKLINSYDNEY Verified Customer Verified Customer

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I have an awesome experience I would recommend them 100 % Tyrone and his team helped me step by step Tyrone and his team helped me step by step More

by ninna_0923 Verified Customer Verified Customer

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The people here were really kind and helped me with my recall services. I’m glad they could take care of my car even when I came in a day earlier than my appointment. recall services. I’m glad they could take care of my car even when I came in a day earlier than my appointment. More

by erianabailey99 Verified Customer Verified Customer

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Met with Adam and he gave me the best customer service with my tires and installation. Also Monica at the front desk was very nice and professional. with my tires and installation. Also Monica at the front desk was very nice and professional. More

by shonna1967 Verified Customer Verified Customer

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The company needs to work on better customer service. I paid a lot of money and didn’t even get what I wanted. Now I’m stuck. paid a lot of money and didn’t even get what I wanted. Now I’m stuck. More

by shonna1967 Verified Customer Verified Customer

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Tyrone was an awesome help at finding my Jeep Grand Tyrone was an awesome help at finding my Jeep Grand Cherokee L Limited ! Very pleased with it Tyrone was an awesome help at finding my Jeep Grand Cherokee L Limited ! Very pleased with it More

by sydneymbray1 Verified Customer Verified Customer

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Enjoyed the experience of buying with such professional sellers. Would recommend this dealer to anyone sellers. Would recommend this dealer to anyone More

by burnellms Verified Customer Verified Customer

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The service was terrible. I bought a Chrysler warranty from you and paid almost $3000 for it a couple years back. I brought it in because the engine light was on. You said it was the transmission and I ha from you and paid almost $3000 for it a couple years back. I brought it in because the engine light was on. You said it was the transmission and I had to take it to Dodge at Greenbrier. I took it to them they said it would be $5400 for the transmission but the warranty would not cover it until I paid $1100 and had the transmission broke down. Then an inspector would take pictures of it and decide if you were telling me the truth about the transmission. You told me it would take five weeks to even get a transmission in and I would have to promise to pay for it if the warranty didn’t cover it. In this case I would have to pay another $1100 to have it put back together going to drive it until the new transmission came in. The van drives the same . Then you offered to sell me another car and to give me $5000 for trade-in. At this point you up the price of the sticker window $5000 and that’s what you said I would have to pay above what it is posted online and in the windows. At this point I’m not sure what I will do. I got in the car to drive it home to think about it and guess what the Engine light is off so when I called the next day to ask the technician what happened he said well they maybe what they did fixed it. I feel very upset that she would treat a customer that has been with you long time like this. I have never been treated so poorly and playing to talk to the Better Business Bureau maybe More

by gillespie_carole Verified Customer Verified Customer

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I was truly impressed with my Salesman Joseph Anthony! I’m telling all my friends who are car shopping to go to him. Joseph is an amazing salesman. Very professional!!! I’m telling all my friends who are car shopping to go to him. Joseph is an amazing salesman. Very professional!!! More

by rebeccaoxendine Verified Customer Verified Customer

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