Uncle Mike

I’m leaving this review as a lesson for future buyers, not to complain, but to help others negotiate smarter than I did. I had been working with Randy remotely and was very clear about my target price. not to complain, but to help others negotiate smarter than I did. I had been working with Randy remotely and was very clear about my target price. I live about an hour away, so I didn’t want to make the trip unless there was real flexibility. I was told we couldn’t discuss price further until I came in, but that once I did, we could talk with the owner and potentially get closer to where I needed to be. When I arrived, neither Randy nor the owner I had been told about were there. Instead, I worked with another family member. I test drove the vehicle, pointed out a few imperfections, and tried to continue the price discussion — only to be told immediately that the number on the table was “best and final.” At that point, I asked to speak directly with the owner I had been negotiating toward meeting. I was told he wasn’t available and that the decision would come from someone else instead. That shifted the entire dynamic, because the authority I had been told would help move the deal wasn’t actually present. From a negotiation standpoint, here’s what I learned: • If price is your main concern, get confirmation that the decision-maker will actually be present before you travel. • Don’t assume flexibility will exist once you arrive — sometimes the in-person visit is simply meant to create pressure. • If the conditions change from what you were told remotely, pause and reassess before moving forward. I ultimately chose to complete the purchase because I liked the vehicle and was comfortable enough with the final outcome. But the experience reinforced an important lesson: stick to your process, not just your number. If you’re making a long trip for a vehicle, make sure the people with real authority to move the deal will actually be there when you arrive. More

by ROBERTKROSS Verified Customer Verified Customer

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Entire staff were extremely courteous and helpful. Made every effort to ensure I was taken care of. Would definitely refer family and friends to check them out before going anywhere else. Attention to Made every effort to ensure I was taken care of. Would definitely refer family and friends to check them out before going anywhere else. Attention to detail was a priority for the staff and my sales person. More

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Uncle Mike met my daughter and I prior to us even entering the building. We explained what we were looking for and he showed us three vehicles. We like the one vehicle and purchased it. Uncle Mike m entering the building. We explained what we were looking for and he showed us three vehicles. We like the one vehicle and purchased it. Uncle Mike made the process very pleasant. More

by JVANN25480 Verified Customer Verified Customer

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Very helpful, very informal, very friendly works very hard. Always knowable about the vehicle type hard. Always knowable about the vehicle type More

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The service department was pretty good but Chrysler Care was THE WORST. Total lack of caring. Will probably never buy another truck from Ram. was THE WORST. Total lack of caring. Will probably never buy another truck from Ram. More

by bigbaddog1959 Verified Customer Verified Customer

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I couldn’t be happier with my experience with Spirit. Mike Jr. was very welcoming, kind, and knowledgeable about everything pertaining to my Ram, whether it was a feature or payments. They stand true Mike Jr. was very welcoming, kind, and knowledgeable about everything pertaining to my Ram, whether it was a feature or payments. They stand true to the family run operation and treat you with the same level of respect. 10/10 would recommend. More

by MICHAEL.WULFF83 Verified Customer Verified Customer

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Great buying experience, the staff is very friendly and they make feel at home. I would highly recommend!! they make feel at home. I would highly recommend!! More

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What a great place to buy a car ! ! I highly recommend this dealership Ask for uncle Mike or Mike Jr ! I highly recommend this dealership Ask for uncle Mike or Mike Jr More

by ppowers663 Verified Customer Verified Customer

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Great place to meet a great, friendly person like Uncle Mike...glad he was able to work out a great deal for us... Mike...glad he was able to work out a great deal for us... More

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Uncle Mike was great. I really appreciate him taking his time to help me out. I really appreciate him taking his time to help me out. More

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