Usher Baig | Page 2

Brian took good care of us. Very knowledgeable and helpful. Carried us through the process very smoothly. I highly recommend him for the purchase of your next vehicle!!! Very knowledgeable and helpful. Carried us through the process very smoothly. I highly recommend him for the purchase of your next vehicle!!! More

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Tamir was the best! Was very patient with me and got me the best car. Was very patient with me and got me the best car. More

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I wouldn't wish this place on my worst enemy. They are skeezy and they lie. I have had 4 major repairs in one year on a car they sold me. Not to mention the disgusting sales rep commented on my d They are skeezy and they lie. I have had 4 major repairs in one year on a car they sold me. Not to mention the disgusting sales rep commented on my dad's Parkinson's (NONE of his business) and tried to use it against us as he was selling the car. All around a dishonest, horrible excuse for a business. Oh, and the rep smoked his vape during our entire visit, which I consider completely disgusting and terrible work ethic. More

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I brought my practically brand new Nissan Rogue into the dealership as I was considering trading it for a high end car. Well, my users manual went missing during the appraisal process. They just so happened dealership as I was considering trading it for a high end car. Well, my users manual went missing during the appraisal process. They just so happened to have a newer model Nissan Rogue Platinum in their showroom. It was the only vehicle in their showroom. So needless to say, I would not recommend leaving anything of value in your car if you plan on handing the keys over to anyone that works for Atlanta Best Used Cars. I tried to get in touch with Usher, and it was his day off. I spoke to a very unprofessional woman who took a message and never got a call back. I did not do business with this business and I would definitely look at the CarFax report on any vehicle they are selling before you purchase it. More

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Had a great weekend! Thx to Michael White and the ATL Best Used Car team! 2nd car we’ve got from them. They’re like family now! Thx to Michael White and the ATL Best Used Car team! 2nd car we’ve got from them. They’re like family now! More

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My experience with Khan and Atlanta's Best Used cars was great. Khan was very professional and knowledgeable. While I didn't get the exact deal I wanted, I did get a good deal, so I'm satisfied. great. Khan was very professional and knowledgeable. While I didn't get the exact deal I wanted, I did get a good deal, so I'm satisfied. More

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Jubril is absolutely amazing in my books. At my age, he actually is the only Car Salesman that I can say has a heart. He focused on my son’s needs and even got us to buy a car for my wife At my age, he actually is the only Car Salesman that I can say has a heart. He focused on my son’s needs and even got us to buy a car for my wife as well. He has great listening skills and tells you how it is. You’re a Rockstar Jubril. More

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This dealership is ok as long as you stay on top of them in the process of purchase, especially if it’s a complete online or remote transaction. I dealt with Alex Doger, who was just ok. He seemed to be a l in the process of purchase, especially if it’s a complete online or remote transaction. I dealt with Alex Doger, who was just ok. He seemed to be a little green around the edges during the whole process, but he was the only one that answered the bell when I was attempting to inquire about a vehicle. I got the run around with this dealership initially until Alex reached back out to me. Everyone else failed to return my calls or reach out to answer my questions after they stated that they would. It would be safe to assume that communication is lacking at this dealership. At the end of the day the deal got done and the vehicle purchased was as advertised. I will give some praise as the dealership did do me a solid and reimbursed me to replace my passenger side mirror and this was done through Alex. All in all I think this dealership was fair but not good. Hopefully they do better for future customers, especially for people who are making remote purchases. More

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Justin Washington and Usher were responsive and helpful through the process—came for one vehicle but left with another that was a better fir for what we were looking for. through the process—came for one vehicle but left with another that was a better fir for what we were looking for. More

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Not a happy customer! I bought a 2018 car from this dealership and the car has had nothing but problems since. Two days after purchase it started making an awful noise. I I bought a 2018 car from this dealership and the car has had nothing but problems since. Two days after purchase it started making an awful noise. I took it in to the closest mechanic because the sound was so bad it was scary to drive. It turned out the serpentine belt was about to burst. I called to let the dealership know. I was yelled at by one of the dealers as to why I hadn't brought it to them for the warranty. I then asked to speak to my dealer who worked out with his boss that they would cover the cost up to $200, the bill was $224. A few days later the car started making new awful noises and I called them back. They had me bring it down to have their mechanic look at it. Turned out a wheel bearing needed to be replaced. They fixed that and I managed to make it through another two weeks; and now we're getting closer to the two month warranty ending. Then brake noises started happening and I called the dealer back, now keep in mind I had only had the car for a month and had already lost use of it for over two weeks. They had me bring it back in and said they replaced the brakes. Now, the two month warranty has expired and the same brakes are sounding awful again and it turns out they have to be replaced. I possibly need new rotors now too. I believe whatever their mechanic did was just to get me to the end of the two month warranty, so they didn't have to take care of any more work. I am now paying a car payment each month and I am constantly waiting for the next noise and problem to come up. In short it feels like I bought a lemon and was sold it by this dealership. This is on top of still not having received my license plate. They sent me one new sticker for the license plate, but I have yet to see a new one or my pates. I was told prior to buying this car that it was inspected thoroughly and had to pass some other inspections. This experience has been nothing but a real pain to deal with. Oh ya, my favorite part the plastic the used on the flooring won't come off. I have tried several things and every time I try it just starts pulling up the material on the floor. I'm to afraid to pull it up and do more damage to the flooring, so now I just have plastic on my floor. To say the least I wouldn't recommend this company or suggest them to anyone I know. Besides the guy that yelled at me all other interactions were pleasant and the staff was very nice. This doesn't help me with the issues this car has already had and anything new that pops up here in the near future. If it had only been one issue I wouldn't have left this review, but having to deal with multiple issues with this car immediately has made this a miserable purchase. More

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