What a great experience with the whole team at Lexus in
Watertown. Mark Bunnag spent 3 hours with me after the model I was looking at was not available to test drive or in stock. The next day, his cowork
Watertown. Mark Bunnag spent 3 hours with me after the model I was looking at was not available to test drive or in stock. The next day, his coworker Ujwal Pradhananga ( Ussa ) took over and was extremely responsive with my many questions over email. Ussa's attention to detail and meeting my needs were exceptional - he must have spent an additional 3 hours with me and was so pleasant and accommodating. When I went to pick up my vehicle, Ussa spent another hour with me "fitting" me into the vehicle with my seat, mirrors, radio settings, safety features, etc. What an exceptional service they all provided!!
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by Daniela
Mar 07, 2022 -
Lexus of Watertown responded
We are so happy to see that Ussa and the team went above and beyond to make your car-buying experience a great one, Daniela! We always aim to go the extra mile to make sure that our guests are having fantastic experiences when they visit us here at Lexus of Watertown. Thanks for your support!
Ujwal Pradhananga, my sales consultant was wonderful!
Ask for him if you go there, you will not be sorry!
Ask for him if you go there, you will not be sorry!
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by bettyanndevaney
Mar 07, 2022 -
Lexus of Watertown responded
We are delighted to read your glowing review of Ujwal! Thank you for choosing Lexus of Watertown for your purchase, and for stopping by to share your experience. Safe travels ahead!
Great staff no pressure , not pushy very patient and
accommodating you with what you are looking for or the budget you want to be at. Ask for Ussa Pradhananga if he can’t help I’m sure someone on the st
accommodating you with what you are looking for or the budget you want to be at. Ask for Ussa Pradhananga if he can’t help I’m sure someone on the staff can as well.
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by Julio.Ramos
Mar 01, 2022 -
Lexus of Watertown responded
Thank you for taking the time to share, Julio! It is our goal to deliver a pressure-free and enjoyable purchase experience, and it means a lot to hear that Ussa left the right impression. We are wishing you safe travels in your new vehicle and hope to see you back again at Lexus of Watertown!
My experience with Ujwal at Lexus of Watertown was
excellent. He’s super helpful and knowledgeable.
excellent. He’s super helpful and knowledgeable.
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by Amandatang79
Feb 22, 2022 -
Lexus of Watertown responded
Amanda, thank you for taking the time to share! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with Ujwal. Drive safely, and we will be sure to pass on the kind words! - The Lexus of Watertown team